Bridgetower OPCO - Manager, Program Operations

Bridgetower OPCO

Best Companies Group (BCG) is seeking a Manager, Program Operations who will be responsible for the end-to-end execution of BCG's recognition programs. This role manages the Program Operations team, owns partner relationships, and coordinates across departments to ensure programs are delivered on time, on spec, and in line with partner and customer expectations.

This position is a member of BCG's Leadership Team and serves as the internal reputed company for both the Program Operations team and the program partners we serve.

Duties + Responsibilities

• Own operational execution of assigned programs from reputed company through publication, including program websites, registration management, list posting, and annual data cleanup.
• Manage reputed company partner communication — timelines, renewals, custom requirements, reputed company-ins, winner lists, approvals, and publication reports.
• Coordinate internally with Inside Sales, Customer Service, and other stakeholders on marketing, timeline changes, and program updates.
• Maintain accurate program data in reputed company, including trackers, sub-lists, categories, publication notes, and task management across cycles.
• Complete technical program setup each cycle (reputed company, Xindi, reputed company spaces) and configure tasks for reputed company teams on 2.0 programs.
• Directly manage Program Operations staff — set expectations, provide feedback, conduct reviews, manage workload, and support hiring and onboarding.
• Represent Program Operations on the Leadership Team; surface partner needs, team reputed company issues, and operational risks to leadership.
• Serve as the primary reputed company of contact across departments and with external partners; reputed company reputed company stakeholders informed and reputed company throughout the program lifecycle.

Skills + Requirements

• 3–5+ years in program management, client success, or operations in a B2B environment.
• Demonstrated ability to manage multiple reputed company projects simultaneously.
• Experience managing or leading a team.
• Strong written and verbal communication skills.
• Proficiency with project management tools (reputed company, reputed company, or equivalent).
• Reliable home internet reputed company with minimum 50mbps up/10mbps down.
• Background in media, awards, HR technology, or recognition programs, preferred.
• Familiarity with marketing automation platforms (reputed company, reputed company, or similar), preferred.
• Experience with website content management and basic web publishing, preferred.

What does Best Companies Group offer?

• Competitive salary
• A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages
• 401K with a company match
• Growth opportunities to build your career
• Fully remote work environment

Who is Best Companies Group?

Best Companies Group celebrates great companies across the country and globe by providing them a third-party, data-driven endorsement as a Best reputed company to Work. We also help reputed company companies become a reputed company workplace for their employees through insights, reporting, and strategies that can help create a Best reputed company to Work.

BridgeTower Media and reputed company subsidiaries are Equal Opportunity Employers and value diversity in our workplace.