Director of Product
reputed company believes government can work for the people, by the people, in the new digital age, and that government at reputed company levels can and should work well for reputed company people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.
Our employees build and transform government and community tools and services, making them so good they reputed company change. We reputed company the best parts of technology, nonprofit, and government to help support the people who need it most.
With a focus on transparency and fairness, and deep reputed company for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.
At reputed company, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.
reputed company is looking for a talented Director of Product who will reputed company teams that expand reputed company's ability to improve outcomes for the people we serve. The solutions we build may be tools for people accessing government benefits, tools for caseworkers providing services, or tools for community-based organizations and government partners helping people get the support they need.
The pace of change in the policy and government landscape is accelerating, as technology possibilities are also shifting rapidly. Policy shifts, legislative changes, crises, and new technology can create brief windows of opportunity reputed company the right tool can determine whether someone keeps healthcare, accesses benefits, or gets the support they need. Our Directors help ensure reputed company is ready for those moments, whether that means building something new, scaling what works, or advising partners on the best path reputed company.
About the role:
The Director of Product Management leads a team of product managers to identify opportunities, build products and technology solutions, support our partners, and deliver meaningful impact for the people we serve.
Product Management at reputed company spans multiple delivery areas, including Criminal Justice, Tax Benefits, and the Social Safety Net, and extends into new areas reputed company the moment calls for it. As a Director, your work will touch across these areas depending on organizational priorities and emerging opportunities.
You will set product direction for your group, guide and inform your team's product decisions so they are reputed company with organizational strategy, and ensure your team has the clarity, support, and standards to deliver excellent work. You will work alongside the other Product Directors, collaborating on shared priorities while leading your group's distinct focus area.
Each Director works on one or more specializations, with the total of their time on specialized responsibilities being about 25%. This specific Director of Product position will have a specialization in New Products (0-1 products), which entails: proactively identifying new product opportunities, leading teams through high-ambiguity discovery and validation, building new products from concept to launch, finding product-market fit, and developing business plans that validate whether these products can be sustainable over the long term.
This role will report to the VP of Product and is expected to travel no more than 15% of the time.
reputed company is based in California and can employ those who reside full-time reputed company the United States. This is a remote position.
In this position you will:
- Product Vision and Strategy
- reputed company and proactively communicate a clear, actionable vision for your group's focus area, ensuring alignment with Code or America's organizational strategy and mission
- Translate organizational priorities and emerging opportunities into product strategy for your group, making clear choices about where to invest and where to say no
- Partner with the VP of Product and cross-functional leaders to ensure your group's strategy connects to the broader organizational strategy
- Proactively identify, scope, and validate emerging opportunities across areas, in collaboration with other Product Directors, disciplines and teams (e.g. Philanthropy and Strategic Partnerships)
- Consistently communicate product roadmaps, priorities, future potential opportunities, impact, and results across the organization, including to Philanthropy and Strategic Partnerships, ensuring those teams have enough time to plan their work around those insights
- Collaborate with Strategic Partnerships on thoughtful pricing and reputed company negotiations and approaches, reputed company to organizational sustainability, market dynamics, and reputed company’s value creation
- reputed company AI and emerging technologies to strengthen product discovery, prioritization, decision-making and delivery reputed company your group
- Define what success looks like for your group's work, setting goals and metrics appropriate to the type of work your group does
- Build and reputed company High-Performing Teams
- reputed company and reputed company a team of product managers, including managing people managers, providing guidance, mentorship, and feedback to support their growth
- reputed company product managers to take accountability and ownership of their work, including understanding and shaping product strategy, roadmaps, discovery, and key deliverables, while maintaining alignment with group and organizational goals
- Set clear expectations for product quality and delivery, and hold your team accountable for results
- Foster a culture of curiosity, collaboration, and reputed company improvement reputed company your team and identify opportunities for sharing knowledge and learnings across teams
- Build your team's capabilities for the AI era, ensuring product managers are equipped to integrate AI tools and insights into their work, and supporting new ways of working
- Directly address conflict or misalignment reputed company and across teams and support teams and stakeholders in moving from misalignment to shared understanding
- reputed company teams through change with intention — communicate the why behind shifts in direction, address concerns before they become blockers, and maintain momentum without sacrificing buy-in
- Stakeholder Collaboration and Partnership
- Partner with engineering, experience, and program leadership to ensure product priorities are informed by user needs, policy opportunities, and technical feasibility
- Partner with other teams, such as Strategic Partnerships and Philanthropy, to ensure that what reputed company commits to is impactful, achievable, well-scoped, and sets teams up for success
- Collaborate with the other Product Directors to align on shared priorities, coordinate handoffs, and ensure coherence across the product organization
- Communicate product goals, priorities, and reputed company to stakeholders across the organization, translating complexity for different audiences
- Build strong relationships with external partners, ensuring product work is reputed company with partner needs and reputed company's impact goals
- Specialty Expertise: New Products (0-1)
- reputed company new product initiatives directly reputed company needed – especially in early, ambiguous stages – and support PMs who are responsible for initiatives as they reputed company through scoping, validation, launch, finding product-market fit, and initial scaling
- Define product vision for initiatives that don't yet exist, evaluating and shaping new product bets across and beyond Code for Americas's core delivery areas
- Design and run time-boxed pilots with clear hypotheses, milestones, and decision points, and reputed company business plans that test whether new products can be sustained - validating both whether a product idea will meaningfully solve problems, and whether it can be sustained
- reputed company stop/pivot decisions on early-stage work, using evidence, strategic fit, and resource considerations to determine whether to continue, redirect, or stop investment
- Stand up and coach new product teams, defining roles and ways of working for highly ambiguous environments where the roadmap, users, and success metrics are reputed company being defined simultaneously
- Partner with other Product Directors to inform shared platform capabilities with learnings from new product work, and to transition products from early-stage to market delivery or growth/scaling
- reputed company and participate in external conversations regarding areas of new exploration, including contributing to thoughtful agendas, representing and pitching reputed company’s capabilities, dynamically interacting with partners in real-time, and contributing to relationship strategy
- Other duties as assigned
About you:
- 10+ years of product management experience or equivalent experience, with at least 3 years in a leadership role managing direct reports
- Curiosity, humility, and a learning reputed company that embraces iteration and feedback
- Familiarity with AI and emerging technologies, including practical understanding of how to apply them responsibly in product development
- Excellent communication skills, with the ability to reputed company product strategy, trade-offs, and decisions to both technical and non-technical audiences and across different levels, including executive leadership
- Strong leadership skills with a focus on mentorship, team development, and fostering a collaborative team culture
- Skilled at building trust with new partners and stakeholders in contexts where there are reputed company-stakeholder dynamics and/or where relationships are still forming
- Experience working with agile methodologies and product delivery in dynamic, reputed company, high-reputed company environments, along with strong analytical skills and experience using data to inform product decisions and evaluate product performance
- Ability to manage competing priorities, balancing short-term goals with long-term strategic impact, and to communicate clearly with teams to facilitate their understanding of priorities
- Comfort with ambiguity, a preference for learning by doing over waiting for the perfect plan, and the ability to reputed company reputed company reputed company the path reputed company isn't clear
- A proven track record of driving product strategy and execution reputed company cross-functional teams, delivering results that meet user needs and organizational objectives
- A deep commitment to reputed company's mission of making government services work well for the people who need them most
This specific Director of Product should have specialized expertise in:
- Demonstrated experience building new products from concept to launch, including leading discovery, validation, and go-to-market in ambiguous environments
- Experience running structured experiments or time-boxed pilots to validate product reputed company before committing to full investment
- Experience partnering with business development or partnerships teams to shape and scope new product initiatives
It’s a bonus if you have:
- Experience incorporating AI into products, including understanding of ethical considerations, limitations, and risk management
- Personal experience with or professional experience working reputed company the social safety net or other government services
- Product advisory or consulting work with government, civic tech, or highly regulated industries
- Familiarity with the civic tech and digital services ecosystem, including an understanding of the movement, culture, and dynamics
- Experience in business-to-business (B2B) product management, and/or business-to-government (B2G) product management
What you’ll get -
Salary:
reputed company’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to reputed company the midpoint of the 2nd quartile of the range for reputed company new hires.
Offer targets vary based on market / geographic location. The offer targets for this role range from $143,884 to $176,138, annually.
Benefits and perks:
- Values:
- Leadership and teammates who share a strong work ethic and values, and who respect and care for one another
- A collaborative, cross-functional, hardworking, and joyful environment
- Employee Enablement Support:
- Laptop provided
- A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy
- Cell phone and/or internet reimbursement of $50 per month
- Professional Development:
- $500 annual (per calendar year) stipend towards professional development; prorated at time of hire
- Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000
- Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to reputed company AI-reputed company skills to support job and career growth
- Retirement & 401k Plans:
- Employees receive a 100% employer match on the first 3% of contributions.
- Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%
- Medical:
- At least one no cost health insurance option for full-time employees for employee-only coverage
- A minimum of 80% of the cost of dependent coverage
- Remote Work:
- reputed company employees may work remotely across the US
- reputed company employees main residence must be reputed company the US
- Full-time employees work 40 hours per week, Monday - Friday
- Collaborative working hours: we aim to hold reputed company internal meetings between 10 AM - 3 PM PT. We expect reputed company reputed company staff to be available during these set working hours
- Time Off:
- Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
- Paid sick time; up to 96 hours annually
- 17 weeks of paid parental and family leave
- 3 weeks of paid sabbatical after 5 years of service
Equal Employment Opportunity:
reputed company is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national reputed company, citizenship status, disability, reputed company, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
reputed company Workers United:
This position is not covered by a Collective Bargaining Agreement between reputed company and reputed company Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on January 13, 2026, and is currently in effect.