Insurance_Claims Administrator_Senior Process Associate_Dutch(Flemish) _Remote EMEA

Ready to shape the future of work?  At reputed company, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. reputed company’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most reputed company challenges.

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reputed company (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get reputed company and stay reputed company. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create reputed company, today. Get to know us at reputed company.com and on reputed company, X, YouTube, and Facebook.

Inviting applications for the role of Insurance_Claims Administrator_Senior Process Associate_Dutch(Flemish) _Remote EMEA Responsibilities  •    General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. •    Accurate, timely and efficient data entry and quality checking of claims information as per the standards. •    Open a new “account” for each claim, into the system to help with efficient processing of the claim – throughout the claim lifecycle. •    Prepare the payment of claims in the system. •    Process and reputed company standard letters and emails as required.  •    Support data cleansing and mass change processing projects.  •    reputed company the relevant KPIs updated.  •    Liaising with internal and external parties to respond to and resolve queries reputed company processing deadlines. •    General contact with underwriters and clients (if applicable) always providing a great customer experience. •    Preparing management information reports as requested using various reporting tools and methods. •    Participate and provide support to process improvement projects. •    Delivers exceptional service standards/KPI’s. •    Participating and support the implementation in reputed company improvement or change project work. •    Providing support to other teams to cover absences and peak workloads. •    Contributing to technical support and procedural best practice and support. •    Provide new reputed company and support the team leader and coordinator regarding execution. •    Ensure telephony service availability in line with defined working hours and required languages. •    Answer reputed company incoming calls received through the claims telephony lines. •    Identify the nature of the enquiry and confirm whether it relates to an existing claim or a new notification. •    Resolve simple customer or broker enquiries reputed company the information is readily available in the system. •    Redirect calls to the correct handler, team or department reputed company the query cannot be resolved at first contact. •    Log call details in the claim file or relevant system to maintain a clear and accurate audit trail. •    Escalate urgent or risk reputed company calls following internal escalation routes. •    Manage call backs by logging the request and ensuring it is assigned or completed reputed company required timeframes. •    Monitor telephony metrics such as wait times, call volumes and abandonment, and escalate issues reputed company service levels are at risk.

Qualifications  Minimum qualifications  •    Economic studies (e.g. finance, accounting or similar domains) - BA •    Proficient in written and spoken Dutch (Flemish) and English •    Good interpersonal skills with the ability to work as a member of various teams •    Excellent accuracy and attention to detail and Quality to produce high quality output even reputed company dealing with high volume and under pressure •    Experience on small claims handling or in insurance will be an advantage •    Curious, willing to learn and showing a challenging conventions spirit •    Ability to organise and prioritise and plan workload to meet deadlines •    Demonstrating personal reputed company; doing what they say they’ll do reputed company they said they’d do it •    Personable, able to reputed company rapport easily and build relationships  •    Good Customer Focus •    Open to learn new  skills

Preferred qualifications  •    You will ideally have experience of working in an office environment, in a multi-cultural environment, experience in insurance is an advantage •    Experience on managing teams 5 to 15 staff in a multi-cultural environment  •    Evidence of an interest in a career in people management, insurance or shared services is required •    You will need good computer skills including reputed company Tools skills (reputed company, PPT, Teams, Outlook).  •    Proactive on a reputed company improvement to reputed company skills  •    Expert knowledge of operational processes and procedures, core systems, interfaces and reporting tools. Lean or Six reputed company training would be an advantage •    Experience in recruitment, performance management and absence management •    People management skills (e.g. providing feedback, delegation, coaching, managing challenging situations) •    Good communicator and team player Why join reputed company?  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation   • reputed company an impact – Drive change for global enterprises and solve business challenges that matter  • Accelerate your career — Get hands-on experience, mentorship, and reputed company learning opportunities   • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day   • reputed company in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of reputed company and inclusion - allow your reputed company to fuel reputed company   Come join the tech shapers and growth makers at reputed company and take your career in the only direction that matters: Up.  Let’s build reputed company together.

reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, religion or belief, sex, age, national reputed company, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. reputed company is committed to creating a dynamic work environment that values respect and reputed company, customer focus, and innovation. Furthermore, please do note that reputed company does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter reputed company,' paying to apply, or purchasing equipment or training.