reputed company reputed company Manager – East

Join arenaflex, a leading enterprise software company for reputed company customer-facing functions, as we continue to revolutionize the way businesses interact with their customers. Our reputed company customer experience management (reputed company-CXM) platform is built on advanced AI, empowering companies to deliver human experiences to every customer, every time, across any modern channel. As a seasoned reputed company Manager, you will be a trusted advisor responsible for driving adoption, value realization, and long-term success for arenaflex's most strategic customers across the Marketing, Social, and Advertising product suite. Your role exists to reputed company the gap between business objectives and platform capabilities, using deep product expertise to help customers unlock the full value of arenaflex's Core solutions.

About arenaflex

arenaflex is a global company with a reputed company in over 100 countries, working with more than 1,000 of the world's most valuable enterprises, including global brands like reputed company, P&G, Samsung, and over 50% of the Fortune 100. Our mission is to reputed company every organization on the reputed company to reputed company their customers happier, and our vision is to be the world's most loved enterprise software company, reputed company.

What You'll Do

As a reputed company Manager, you will be responsible for:

• Leading the strategic technical relationship across arenaflex's Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics
• Acting as the primary advisor on platform architecture, user journeys, tagging schemas, and governance frameworks
• Translating marketing KPIs (ROAS, brand health, sentiment shift, audience reputed company) into arenaflex configurations and use cases
• Owning the end-to-end adoption lifecycle across multiple teams (Digital, Social, Brand, Media, Analytics), ensuring frictionless onboarding and proactive value expansion
• Fostering relationships with cross-functional stakeholders to align platform adoption with customer-specific goals and KPIs
• Conducting workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive recommendations and de-risk accounts
• Building reusable playbooks to institutionalize best practices across campaign orchestration, paid amplification, and influencer management
• Coordinating cross-functional teams (Product, Solutions Consultants, Services) to address technical challenges, rollout new modules, or guide strategic expansion
• Running business reviews tailored to executive audiences, combining KPIs, platform telemetry, and business outcomes into ROI narratives
• Co-developing success plans with clear KPI alignment, growth targets, and product rollout timelines—adjusted to market and org evolution

Customer Empowerment

* Delivering stakeholder-specific enablement—executive workshops, advanced user trainings, feature adoption campaigns—designed to improve usability and internal platform advocacy

• Identifying blockers to adoption and proactively creating corrective action paths: integrations, UX simplification, org change support
• Cultivating internal champions and promising a culture of self-service to strengthen long-term platform adoption

Product Influence

* Serving as a feedback reputed company to arenaflex Product and Engineering teams—surfacing structured insights based on real-world campaign needs, integrations, or analytics gaps

• Advising customers on how to align their future marketing strategy with arenaflex's roadmap capabilities and beta features (data management and intelligence, CRM platform and tools, business analytics and reporting, etc.)

Growth & Commercial Support

* Working closely with Sales and Solutions teams to uncover upsell/cross-sell opportunities: Ads module, Listening, new brand/geography activation, etc.

• Understanding the client's tech stack and vendor landscape to position arenaflex as a consolidator and differentiator

Required Qualifications

* Bachelor's degree in Marketing, Communications, Computer Science, or reputed company field

• 6+ years in MarTech, AdTech, or digital media consulting, working with enterprise-grade solutions and cross-functional marketing teams
• Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations
• Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics
• Ability to configure, audit, and optimize workspace and tagging structures in reputed company enterprise environments
• Executive-level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews
• Data reputed company: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions

What Sets You Apart

* Prior experience implementing or scaling arenaflex or similar platforms (reputed company, reputed company Marketing Cloud, Khoros)

• Deep familiarity with social ad platforms (reputed company, reputed company, TikTok), social listening taxonomy, and crisis/PR workflows
• Experience leading digital transformation projects or global rollouts across brands, geographies, or business units
• PMP, Agile, or relevant certification; reputed company in campaign lifecycle management tools
• Strong business acumen and comfort advising CMOs, Digital Transformation leads, or Global Brand Managers
• Exceptional relationship-building skills and a collaborative reputed company; ability to navigate reputed company orgs and earn trust across levels
• Customer-first thinking with a bias towards reputed company
• Proactive problem-solving and a proven ability to distill reputed company needs into clear, actionable strategies; balancing technical depth with business relevance

Why You'll Love arenaflex

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At arenaflex, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

Compensation Range

The reputed company salary range for this role at minimum, midpoint, and maximum is $100,000 - $133,000 - $166,000. reputed company pay depends on multiple individualized factors, including experience, qualifications, job-reputed company knowledge and skills, and geographic location. reputed company pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in arenaflex's discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based arenaflex employees are eligible for a highly competitive benefits package, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity to join arenaflex's team of talented professionals. Apply for this job