People Operations Coordinator

Box is the leader in Intelligent Content Management, helping organizations transform business workflows with enterprise AI. The People Operations Coordinator will enhance the new hire experience, support immigration programs, and provide administrative support to the People Operations team.

Responsibilities

• Take ownership over new hire system & process Onboarding to enhance the new hire experience and help them feel set up for success from Day 1
• Be a trusted partner to People Ops’ global key stakeholders (Payroll, People Partners, Recruiting) to ensure smooth and consistent processes
• Support critical work in our U.S. Immigration program; collaborate with our internal immigration program leader, as well as external immigration counsel to support our Boxers
• Lead operational support efforts for internal mobility and Boxer changes -- from our People ticketing system (ServiceDesk) and HRIS (Workday) to letter generation
• Be the point of contact for departing workers to ensure that they have everything they need to be successful on the next step of their journey
• Provide top-notch administrative support for Boxers and the rest of the People team, taking the lead on People ticketing system (ServiceDesk) queries and escalating to the appropriate groups if necessary
• Complete data entry and manager transaction auditing in HRIS (Workday) and other systems with a high degree of accuracy for all people processes (from onboarding to exit)
• Manage employee files and maintain necessary documentation
• Answer general HR questions, manage HR mail, and complete employment verifications with professionalism and care
• Ensure the People Team’s compliance with key controls (own our I-9 and background check process, and be on hand to support and supply data for external audits, as required)
• Work on ad-hoc People Operations projects as assigned by the team to support growth and scale, as well as further your own development!

Skills

• Demonstrate proactive ownership by offering innovative and constructive ideas to further our team's success
• Operate with discretion, integrity, and respect when engaging with sensitive issues or information
• Produce consistent and accurate deliverables while dealing with a high volume of data & information
• Quickly analyze, understand, and adapt to new situations and business problems
• Proven track record of building strong relationships with cross-functional partners and stakeholders
• Willingness to learn new technologies (i.e. ServiceDesk, Box for HR)
• Experience with Workday strongly preferred
• Familiarity with HRIS systems and transactions
• B.S./B.A. preferred

Benefits

• Equity and benefits

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