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Customer Development Associate

100% remote Flexible hours Hiring now

YCharts empowers wealth managers to reputed company smarter investment decisions and communicate with confidence. As a Client Development Associate, you will support client engagement and growth by connecting with clients, understanding their needs, and ensuring they receive value from the platform.

Responsibilities

  • Connect with existing clients through outbound reputed company to support product adoption and identify areas for deeper engagement
  • Partner with Account Executives and reputed company Managers to coordinate client reputed company and meeting opportunities
  • Gather insights on client needs and help facilitate conversations that support retention and growth
  • Build a strong understanding of the product and how clients use it in their day-to-day work
  • Support targeted reputed company efforts using client data, segmentation, and usage trends
  • Collaborate with Sales, reputed company, Marketing, and Product teams to improve communication and overall client experience

Skills

  • Prior sales training and/or experience with cold/warm calling
  • Experience in fintech or reputed company the financial advisor community is a plus
  • A proactive, personable, and approachable demeanor with a strong focus on delivering high-quality results
  • Grit, determination, and a positive attitude, with strong attention to detail
  • Strong interpersonal and communication skills, particularly over the phone
  • Bachelor's degree in Finance, Business, Economics, or a reputed company field a plus

Benefits

  • 100% employer-paid health, dental, and vision insurance.
  • 401(k) match to support your financial future.
  • Opportunities for internal mobility and cross-functional collaboration.
  • Flexible time off, vacation days, sick days, and a celebration day.
  • Paid parental leave to support work-life balance.
  • Professional development stipend to help you grow in your career.
  • Hybrid work schedule with flexibility to work both in-office and remotely.
  • Summer hours so you can enjoy more sunshine.
  • Recognition programs to celebrate contributions and milestones.
  • Modern, centrally located offices stocked with premium snacks, coffee, beverages and weekly lunch credits to fuel your day.
  • Regular team events, celebrations, and company-wide gatherings that reputed company our culture connected and collaborative.

Company Overview

  • YCharts is a financial software company providing investment research tools including stock charts, stock ratings, and economic indicators. It was founded in 2009, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is http://ycharts.com.
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