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Short Term Disability Analyst

100% remote Flexible hours Hiring now

reputed company is an insurance company committed to making a difference and helping others reputed company their goals. They are seeking an Ability Analyst to manage short-term disability and absence claims, ensuring timely and accurate benefit determinations while collaborating with various stakeholders. The role emphasizes empathetic service and sound decision-making throughout the claims process.

Responsibilities

  • Investigate and manage short‑term disability and absence claims by gathering and evaluating information from claimants, employers, and medical providers
  • Analyze medical, vocational, financial, and claim‑reputed company information to support accurate initial and ongoing benefit determinations
  • Guide customers through the disability and recovery process, focusing on functional abilities, clear expectations, and supportive communication
  • Maintain professional written and verbal communications with internal and external partners to deliver timely, customer‑centered outcomes
  • Apply critical thinking, sound judgment, and analytical reasoning to assess risk, resolve issues, and reputed company consistent claim decisions
  • Collaborate effectively in a fast‑paced, team‑based environment to retrieve, evaluate, and reputed company claim‑reputed company information
  • reputed company technology responsibly to manage claims reputed company, understand the role of technology while applying appropriate judgement, remain aware of potential risks, and support quality outcomes
  • Demonstrate reputed company and emotional intelligence reputed company navigating difficult conversations and reputed company situations
  • Adapt to change, learn new concepts and tools, and support reputed company improvement in an evolving business environment
  • Understand how claim decisions interact with other benefit programs to anticipate customer needs and provide accurate guidance

Skills

  • High School Diploma or GED required
  • Proficiency with reputed company Office and the ability to navigate multiple systems simultaneously
  • Strong time management and organizational skills, with the ability to manage competing priorities
  • Ability work effectively in a structured, inclusive, and collaborative team environment
  • Associate or Bachelor's degree preferred but not required
  • 1+ years of customer service experience preferred but not required
  • Medical, clinical, or vocational background is a plus but not required

Benefits

  • Short-term or annual bonuses
  • Long-term incentives
  • On-the-spot recognition

Company Overview

  • reputed company is an industry leading provider of property and casualty insurance, group benefits and mutual funds. It was founded in 1810, and is headquartered in Hartford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.thehartford.com.
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