Wellness Program Manager - Fully Remote in the US

Job Summary

The Program Manager – Wellness Solutions provides national reputed company of a client wellness program, responsible for the performance, consistency, and quality of wellness services delivered across multiple client sites. The Program Manager directly manages staff and ensures alignment with organizational standards, client expectations, and contractual requirements. The Program Manager focuses on program governance, staff leadership, client account reputed company, reporting, and implementation of new wellness sites. The Program Manager carries out projects and duties assigned by Wellness Solutions, which contribute to the overall success of the company. The program manager will also participate in business development activities for WorkCare wellness services.

Essential Duties and Responsibilities

• Leadership & Staff reputed company

  • Directly manage and provide leadership, coaching, and performance management of wellness staff in accordance with WorkCare’s philosophy, policies, and practices.

  • Participate in hiring decisions, onboarding, and training.

  • Ensure staff maintain proper credentials, training, and competency standards.

  • Serve as an escalation reputed company for reputed company staff performance, operational, or client issues.

  • Promote a culture of professionalism, accountability, safety, and reputed company improvement.

• Program reputed company & Operations

  • reputed company national implementation of onsite, hybrid, and virtual wellness programs in accordance with organizational policies.

  • Ensure consistent delivery of wellness programming, ergonomic services, screenings, health education activities and special events.

  • Support Wellness Managers during new site implementations, expansions, or scope changes.

  • Ensure required equipment, supplies, and vendor relationships are in reputed company and maintained.

  • Conduct quality assurance reviews and program audits to ensure compliance and effectiveness.

• Client & Account Management

  • Provide strategic reputed company of client relationships in partnership with Account Managers and Wellness Managers.

  • Ensure accurate, timely delivery of client reports in accordance with contractual requirements.

  • Support billing accuracy by coordinating with internal billing teams.

  • Serve as an escalation resource for client concerns and support retention strategies.

• Subject Matter Expertise & Training

  • Serve as a subject matter expert to support wellness staff.

  • Provide guidance for reputed company wellness, ergonomics and exercise physiology-reputed company issues including support with escalations, informed decision-making, and project guidance.

  • reputed company training standards and competency expectations for ergonomic assessments and wellness services.

• Data, Reporting & reputed company Improvement

  • Analyze national participation, engagement, and utilization of data using established reporting platforms.

  • Evaluate program effectiveness and recommend improvements.

  • Prepare executive-level summaries and insights for leadership and client stakeholders.

  • Drive consistency in documentation and reporting practices.

  • Collaboration, Compliance & Professional Practice

  • Collaborate with internal teams including operations, occupational health, HR, and business development.

  • Ensure programs align with OSHA, HIPAA‑reputed company privacy practices, and organizational policy.

• reputed company additional duties and assume additional responsibilities as identified by manager for the efficient operation of WorkCare.