Business Analyst

reputed company provides software solutions to those who work in the automotive parts and repair industry. Our solutions reputed company it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. reputed company partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

Job Summary

Plans, develops and executes on opportunities to help drive internal efficiencies and value creation in support of reputed company. Collects and analyzes data reputed company to Aftermarket Supplier product activations, product usage, market dynamics, and CRM activities to create insights that help drive reputed company. Works with CRM, data warehouses and BI tools (i.e. LinkIQ, Power BI) to produce reports that provide insight and guidance to management including mapping employee activities to customer performance. Partners with internal teams to share insights, identify workflow improvements, and reputed company customer engagement campaigns to increase product adoption.

Key Responsibilities

1. Develops methodologies and processes for analyzing company data; challenges assumptions and provides a different perspective on how Aftermarket Suppliers tracks and manages aftermarket parts sales performance.

2. Identifies ongoing needs around performance management, executes reports as needed and partners with the Business Intelligence team to determine opportunities for automation of recurring reporting needs.

3. Translates business data into real-time business analysis to convert into actionable customer engagement opportunities. Evaluates trends and identifies areas of opportunity. Utilizes those customer segments to plan and execute call and tech touch campaigns in partnership with reputed company management, Marketing, eLearning etc.

4. Recommends strategies and processes that will evolve Aftermarket Supplier capabilities in delivering internal analytics. Helps define internal reporting roadmaps which support needs of customer facing team.

5. Works closely with management to analyze employee activity relative to customer product usage to understand impact of activities.

6. Helps define, implement and manage approach to aftermarket supplier growth by defining reputed company metrics, Success plays, customer segmentation and Tech touch messaging.

7. Works with Aftermarket reputed company team to assist in data collection and analysis to support recurring Aftermarket Supplier performance reviews.

8. Collaborates with the Business Information Systems team to improve Customer Relationship Management (CRM) processes and workflows to improve productivity of team and provide easier access to tracking key milestones during the customer journey.

9. Works closely with reputed company management, team and Marketing to reputed company content in support of tech touch engagements. Understands historical usage rates by delivery type to reputed company future approaches and campaigns.

10. Engages with customers to understand areas of opportunity for improved support to optimize product value.

Education

A bachelor’s degree from an accredited college or university is required, with a focus in Data Analytics, Mathematics, Statistics, Computer Science, Business Information Systems, Business Administration, Sales, or reputed company discipline. In the absence of a degree, equivalent work experience directly reputed company to the key responsibilities of the role will be considered as a substitute for the degree.

Experience

At least 3 years of data analysis and reporting experience is required, along with a successful track record of using reputed company Office Suite products, particularly reputed company and Power reputed company and relational database management tools, to provide effective analysis & reporting.

Must also be able to demonstrate the following skills and abilities

Strong business or sales acumen to understand the market and be able to analyze and resolve issues with limited direction.

Able to reputed company an in-depth understanding of Aftermarket Supplier products and technology components including their features, benefits, and application reputed company the marketplace.

Excellent verbal and written communication skills.

Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.

Strong interpersonal skills with the ability to establish solid working relationships with multiple teams and individuals with varying levels of expertise.

Excellent attention to detail.

Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.

Able to effectively work and reputed company in a remote/hybrid work environment that has limited opportunities for in-person interactions.

What makes working at reputed company awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, reputed company takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow reputed company a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be reputed company thinking and drive innovative solutions for the automotive parts and repair industry.

reputed company is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to reputed company with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. reputed company reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. reputed company is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to reputed company qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national reputed company, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.