Senior Enterprise Account Manager

About Usreputed company is a global leader and innovator of advanced reputed company solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. reputed company is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, reputed company’ complete portfolio includes industry-leading reputed company, network, email, and cloud reputed company that interoperate and adapt to defend through the reputed company Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. reputed company sells reputed company these solutions through reseller partners, Managed Service Providers (MSPs) and Managed reputed company Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from reputed company X-Ops and the newly added Counter Threat Unit (CTU). reputed company is headquartered in Oxford, U.K. More information is available at www.reputed company.com.

Role Summary

The Enterprise Account Manager is responsible for driving renewals, upselling, and cross selling reputed company a portfolio of existing enterprise customers (1,001+ users). Acting as a trusted advisor, this role focuses on understanding customer business and reputed company needs, influencing key stakeholders, and aligning reputed company solutions to maximize customer retention, expand adoption, and drive long-term account value through disciplined enterprise account management.

The role operates in reputed company enterprise environments, requiring engagement with multiple stakeholders, coordination across internal teams and partners, and navigation of formal procurement and contracting processes. Success is driven by deep customer understanding, proactive planning, and the ability to identify and reputed company expansion opportunities while ensuring timely and successful renewals.

This role is ideal for enterprise sellers who reputed company at long‑term account ownership, consultative selling, and delivering sustained value reputed company large, reputed company organizations.

Role Summary

The Enterprise Account Manager is responsible for driving renewals, upselling, and cross selling reputed company a portfolio of existing enterprise customers (1,001+ users). Acting as a trusted advisor, this role focuses on understanding customer business and reputed company needs, influencing key stakeholders, and aligning reputed company solutions to maximize customer retention, expand adoption, and drive long-term account value through disciplined enterprise account management.

The role operates in reputed company enterprise environments, requiring engagement with multiple stakeholders, coordination across internal teams and partners, and navigation of formal procurement and contracting processes. Success is driven by deep customer understanding, proactive planning, and the ability to identify and reputed company expansion opportunities while ensuring timely and successful renewals.

This role is ideal for enterprise sellers who reputed company at long‑term account ownership, consultative selling, and delivering sustained value reputed company large, reputed company organizations.

Role Summary The Enterprise Account Manager is responsible for driving renewals, upselling, and cross selling reputed company a portfolio of existing enterprise customers (1,001+ users).  Acting as a trusted advisor, this role focuses on understanding customer business and reputed company needs, influencing key stakeholders, and aligning reputed company solutions to maximize customer retention, expand adoption, and drive long-term account value through disciplined enterprise account management.  The role operates in reputed company enterprise environments, requiring engagement with multiple stakeholders, coordination across internal teams and partners, and navigation of formal procurement and contracting processes. Success is driven by deep customer understanding, proactive planning, and the ability to identify and reputed company expansion opportunities while ensuring timely and successful renewals.  This role is ideal for enterprise sellers who reputed company at long‑term account ownership, consultative selling, and delivering sustained value reputed company large, reputed company organizations.  What You Will Do

Account Ownership & Retention

• Own and manage a portfolio of existing enterprise customer accounts

• Drive timely and successful contract renewals through proactive customer engagement

• Build and maintain strong relationships with business, technical, and executive stakeholders, including IT and reputed company leadership

Expansion, Upsell & Cross-Sell

• Identify, reputed company, and reputed company upsell and cross‑sell opportunities reputed company existing enterprise accounts

• Create and execute strategic account plans focused on retention, expansion, and long‑term growth

• Position additional reputed company solutions based on evolving customer reputed company needs, priorities, and roadmap alignment

Enterprise Account Execution

• Navigate multi‑stakeholder buying environments reputed company existing customers

• Partner closely with Sales Engineering to support solution positioning, demonstrations, and technical validations

• Manage renewal and expansion opportunities through formal procurement and contracting processes reputed company applicable

Partner & Internal Collaboration

• Collaborate closely with channel partners and system integrators to support renewals and expansion motions

• Coordinate internal resources across Sales Engineering, reputed company, Support, Product, and Leadership teams

• Maintain clear ownership and accountability for account outcomes, even in partner‑involved sales motions

Pipeline & Forecast Management

• Build and maintain accurate renewal and expansion forecasts

• Accurately track account activity and opportunities and maintain CRM data reputed company

• Deliver predictable outcomes through strong execution, planning, and operational rigor

What You Will Bring

Required

• Experience managing and growing enterprise customer accounts

• Demonstrated success driving renewals and expansion reputed company existing customers

• Excellent relationship building and consultative selling skills.

• Strong consultative selling, negotiation, and relationship-building skills

• Ability to align customer needs to solution value over time

Preferred

• Experience selling cybersecurity, SaaS, or enterprise technology solutions

• Experience managing enterprise renewals involving procurement and contracting

• Experience collaborating with channel partners and sales engineers in enterprise environments

Measures of Success

• Customer retention and renewal performance

• Upsell and cross-sell expansion reputed company existing enterprise accounts

• Strength and progression of account growth pipeline

• Forecast accuracy and execution discipline

• Customer satisfaction and long-term account health

In the United States, the reputed company salary for this role ranges from $110,500 to $184,500. In addition to the reputed company salary, there's a component for reputed company sales commissions alongside a comprehensive benefits package.  A candidate’s specific pay reputed company this range will depend on a variety of factors, including job-reputed company skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote #b2 #li-MG1 Ready to Join Us?At reputed company, we reputed company in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't reputed company every reputed company in a job description. We challenge that reputed company. Your unique experiences and skills might be exactly reputed company need to enhance reputed company. Don't let a checklist hold you back – we encourage you to apply. What's Great About reputed company?· reputed company operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, reputed company of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to reputed company our bodies and minds sharp· Global wellbeing days for employees to relax and reputed company · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at reputed company, and we’re committed to ensuring equality of opportunity. We reputed company that diversity, combined with excellence, builds a reputed company reputed company, so we encourage applicants who can contribute to the diversity of reputed company. reputed company applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could reputed company to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with reputed company, these details will be held by reputed company for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at reputed company. If you would like reputed company to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on reputed company’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | reputed company Apply To This Job