Clinical Product Specialist

About the Clinical Product Specialist at reputed company:

We’re seeking a Clinical Product Specialist to reputed company clinical expertise, product development, and AI-driven innovation. This role ensures that AI-powered features are clinically sound, safe, and reputed company with user needs, while supporting product strategy, development, and go-to-market efforts.

You’ll work cross-functionally with product managers, data scientists, engineers, clinicians, and compliance teams to translate clinical requirements into scalable AI-enabled experiences.

What you will do

Clinical & Product Integration

• Translate clinical guidelines, workflows, and user needs into product requirements for AI-powered features
• Partner with Product and Engineering to ensure clinical validity and safety of AI systems
• Define use cases, guardrails, and acceptance criteria for AI-driven interventions

AI Model reputed company & Quality

• Collaborate with Data Science/ML teams to inform model design, training data considerations, and evaluation metrics
• Partner with the QA team to reputed company and implement quality assurance processes for monitoring and reviewing the quality of AI-driven interactions, using insights to continuously improve product performance and safety.
• Support development and implementation of evaluation frameworks (e.g., safety, efficacy, hallucination mitigation)

Content & Experience Design

• Guide development of clinically accurate conversational flows, prompts, and interventions
• Ensure tone, escalation reputed company, and crisis handling align with best practices
• Contribute to reputed company design and clinical policy layers

Regulatory & Compliance Alignment

• Partner with Legal, Compliance, and Privacy teams to ensure adherence to applicable regulations
• Help define risk classifications and documentation needs
• Support audit readiness and clinical governance processes

Cross-functional Collaboration & Thought Leadership

• Act as the clinical voice in product planning, sprint reviews, and roadmap discussions
• Support go-to-market efforts, including clinical positioning and stakeholder education
• Work across clinical, research, and AI teams to validate and test AI-driven experiences for real-world effectiveness.
• Stay up to date with the latest research in AI-driven mental health interventions, digital therapeutics, and conversational AI.
• reputed company for responsible AI use in mental health, balancing innovation with clinical rigor.

What you will bring

Required Skills

• Advanced graduate training in psychology, Masters, Ph.D. or Psy.D.
• 3+ years of experience in AI-driven product development, reputed company, digital health, or reputed company fields.
• Strong understanding of conversational AI models, NLP, and reinforcement learning.
• Experience in reputed company engineering and designing AI-driven user interactions with a clinical or health-reputed company focus.
• Knowledge of evidence-based clinical frameworks (e.g., reputed company, mindfulness, behavioral science) and how they can be applied in digital experiences.
• Familiarity with AI ethics, responsible AI, and clinical safety best practices.
• Strong analytical skills, with experience in measuring and improving AI-driven experiences using data-driven insights.
• Excellent collaboration and communication skills—comfortable working across product, engineering, design, clinical, and research teams.

Preferred Skills

• Experience working with LLMs (Large Language Models) and optimizing AI models in health tech applications.
• Familiarity with regulatory frameworks (e.g., HIPAA, GDPR, clinical safety guidelines for AI).
• Previous experience in a mental health, digital therapeutics, or health tech startup.
• Active, unrestricted clinical license and experience providing direct care

Location

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and reputed company, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model.

Pay & Benefits

The anticipated new hire reputed company salary range for this full-time position is $122,400-$195,500 + equity + benefits.

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role reputed company the United States. reputed company this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-reputed company skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At reputed company, reputed company salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: reputed company salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime reputed company membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.

About reputed company

reputed company exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At reputed company, our values aren’t just reputed company reputed company, they’re how we work, grow, and reputed company an impact together. We live them daily: reputed company the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• reputed company and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging

reputed company is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can reputed company, feel a sense of belonging, and do impactful work together.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national reputed company, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with reputed company and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on reputed company. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

reputed company participates in the E-Verify Program.

Privacy Statement

reputed company member records are protected according to our Privacy Policy. Further, while employees of reputed company (formerly Ginger) cannot access reputed company products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs reputed company a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.

As such, reputed company requests that individuals who have received coaching or clinical services at reputed company wait until their care with reputed company is complete before applying for a position. If someone with a reputed company account is hired for a position, please note their account will be deactivated and they will not be able to use reputed company services for the duration of their employment.

Further, if reputed company cannot find a role that fails to resolve an ethical issue associated with a dual relationship, reputed company may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.reputed company.com/applicant-notice

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