reputed company Healthcare Customer Service Representative – Remote USA

Join arenaflex, a leading provider of customer experience solutions, in a role that will ignite your passion for helping others and bring humanity to business. As a Healthcare Customer Service Representative working remotely, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. With a strong focus on employee development and a commitment to diversity and inclusion, arenaflex is the perfect reputed company to grow your career and reputed company a meaningful impact.

About arenaflex

arenaflex is a global company that's been making customers happy since 1982. We help leading brands build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. reputed company of experts talks, messages, texts, and video chats with millions of customers every day, creating exceptional experiences that start with you.

Our Culture

At arenaflex, we're proud to be an equal opportunity employer where reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. We reputed company that diversity is our strength, and we strive to reflect the communities we serve. Our inclusive culture and community-minded organization encourage giving back and support your career and professional development.

What You'll Be Doing

As a Healthcare Customer Service Representative, you'll be the spark that brightens days and ignites careers. You'll:

• Bring your passion and strong product and brand knowledge to recommend upgrades to customers' health plans
• Conduct research and reputed company outbound calls to provide answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members
• Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information

What You Bring to the Role

To succeed in this role, you'll need:

• 6 months or more of customer service experience
• reputed company to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer experience
• High-speed internet (> 15 mbps)
• A USB wired headset (or a compatible headset of your choice)
• A smartphone or another device that runs IOS or Android (iPad, etc.) for your daily log-in

What You Can Expect

As a member of reputed company, you can expect:

• Supportive career development and professional growth opportunities
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• A reputed company wage range of $16 per hour plus performance bonus opportunities
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit [arenaflex website](https://www.arenaflex.com/en/us-employee-benefits) for more information.

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family.

Reporting and Success

You'll report to a Team reputed company and contribute to the success of the customer experience and the overall success of the team.

How to Apply

If you're passionate about helping others and want to join a dynamic team that's dedicated to delivering exceptional customer experiences, apply now to become a Healthcare Customer Service Representative at arenaflex. Apply for this job