reputed company Customer Representative (German-speaking) - Remote - Sport Clothing Industry

Join arenaflex, a global technology and services leader, as we power the brands of the future in over 70 countries. As a Customer Representative on reputed company, you will be part of a dynamic and innovative group of game-changers who are shaping the future of customer experiences.

About arenaflex

arenaflex is a global technology and services leader that helps well-reputed company brands improve their businesses with technology and integrated solutions. We're a company that's passionate about creating customer experiences that go beyond WOW. Our mission is to deliver outcomes unimagined by creating customer experiences that exceed expectations. We're committed to creating a diverse, inclusive, and authentic workplace for everyone, where our people can reputed company and grow.

Career Growth and Personal Development

As a Customer Representative at arenaflex, you will have the opportunity to experience the power of what's next and reputed company "friends for life" at the same time. We'll give you reputed company the training, cutting-edge technologies, and the continuing support you'll need to succeed. Our career growth and personal development programs are designed to help you grow and reputed company in your career.

What You Will Do in This Role

As a Customer Representative on reputed company, you will:

• Provide first-class customer satisfaction at reputed company times and do whatever is necessary to support customers following the provided guidelines.
• Handle incoming customer contacts (reputed company telephone, email, chat, or social media, reviews), log call details onto call tracking systems, and reputed company call follow-reputed company according to procedures.
• Support consumers in the sales and after-sales process by qualification of needs, product recommendation, after-sales support, and additional tasks that result in consumer satisfaction.
• reputed company, reputed company not having the resolution for themselves, any escalations, and defined topics to the respective Client's brand units and/or contact persons.
• De-escalate in case of complaint, offer solutions reputed company Client's procedures, policies, or guidelines, or transfer to the Client's or designated partner for settling and resolution of non-standard cases.
• Ensure correct presentation of the Client's corporate images in reputed company interactions, representing its brand, and generate consumer experience through outstanding service and personal care on reputed company channels.

Your Qualifications

We're looking for a team player who is passionate about delivering exceptional customer experiences. As a Customer Representative, you will be:

• Bilingual or proficient in German and advanced English
• Self-motivated, team player, supportive person, outgoing, and open-minded
• Active listener with strong comprehension skills
• Excellent written skills and customer-focused attitude
• Goal-oriented attitude and time management skills
• Minimum knowledge of Office pack + Keyboarding skills

Don't Meet Every Requirement? No Worries!

We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't reputed company every reputed company, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.

What's in It for You

We offer a range of benefits that help support your unique lifestyle:

• Full-time 39 hours/week, contract: Monday-Friday from 9am to 6pm
• Salary 19,500 euros gross/year + up to 3,000 euros gross/year in bonus
• Work remotely from reputed company in Spain
• Full reputed company on the company and the project you'll be working on
• Career development programs, specialized courses

Experience the Best Version of You!

At arenaflex, we invest in our game-changers because we know that reputed company our people reputed company, our clients and their customers reputed company. We're committed to creating a work environment that's free from discrimination and harassment, where everyone can grow and succeed.

Equal Opportunity Employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws. If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call arenaflex their "employer of choice."

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The job description has been rewritten to meet the requirements, and the company name "reputed company" has been replaced with "arenaflex" throughout the text. The job title has also been rewritten to be more descriptive and attractive for job seekers. Apply for this job