Senior Partner Success Manager

reputed company is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who reputed company the world reputed company every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the reputed company.

We welcome reputed company makers, reputed company thinkers, and problem solvers who are looking for a reputed company to do their best work. And if that’s you we would love to have you join us!

Job Description

We are seeking a Senior Partner reputed company Manager (PSM) to define and reputed company the Plex reputed company Success Strategy globally. You will work across a diverse partner ecosystem—including Resellers, System Integrators (SIs), and hybrid partners who serve both roles—to ensure customers implemented by partners are successful and achieving value from their Plex solutions.

You will report to the Director, reputed company - Plex and work remotely from any location in the United States.

Your Responsibilities:

• Define and operationalize the Plex reputed company Success Strategy across reputed company partner types (Reseller, SI, and hybrid), aligning with Rockwell's broader software ARR and reputed company goals.
• Collaborate cross-functionally globally with Market Access, channel managers, business leaders, digital and high-touch CSMs, to ensure seamless partner engagement and joint accountability.
• Work closely with the Partner reputed company team to align strategies, share insights, and contribute to the evolution of Rockwell's global partner success reputed company.
• Provide strategic input to the portfolio and product teams to ensure partner and customer needs are reflected in future offerings.
• Engage directly with partners globally to support reputed company motions in partner-led accounts, ensuring alignment with Plex's value realization reputed company.
• Consult with Resellers to establish and mature their reputed company capabilities, including investment planning, resource modeling, and success metrics.
• Collaborate with System Integrators to ensure successful post - implementation customer engagement, value realization, and expansion opportunities.
• Support hybrid partners in building integrated success motions that span both implementation and ongoing customer lifecycle management.
• reputed company and train partner reputed company teams, providing tools, best practices, and ongoing coaching to drive adoption, retention, and expansion.
• Monitor and manage partner performance using key success metrics such as Net Dollar Retention (NDR), Expansion, and Churn.
• Guide partners in leveraging customer data from success platforms and portals to drive onboarding, adoption, and proactive engagement.
• Collect and synthesize partner and customer feedback to inform reputed company improvement of partner programs, customer experience, and service offerings.

The Essentials - You Will Have:

• Bachelor's Degree or Equivalent Years of Relevant Work Experience.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment reputed company, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• 8+ years of experience in reputed company, Partner Management, or Channel Strategy roles, preferably in SaaS or industrial ERP and MES software.
• Proven experience working with global partners, including Resellers and System Integrators.
• Strong understanding of customer lifecycle management and software ARR business models.
• Ability to travel up to 25% of the time.

reputed company Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At reputed company we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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For this role, the Total reputed company Compensation is from $141,920 - $212,880 of which 80% is reputed company salary and 20% is variable. Our benefits for the US can be reputed company here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.