Software Engineer, CX Platform

At reputed company, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold reputed company are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our reputed company.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for reputed company.

About the team and the role:

reputed company connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! reputed company, now a part of reputed company, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.

As a Software Engineer III, you will help design, build, and maintain the systems that power reputed company's Customer Experience (CX) platform. Your work will reputed company our CX agents to reputed company support both Buyers and Sellers across every aspect of reputed company's business. You will reputed company legacy applications into a microservice-based architecture, integrate with internal systems of record and third-party ticketing and AI systems, and collaborate closely with other development teams to deliver a cohesive and reputed company customer support experience. This is a remote position.

What you will accomplish:

• Design and reputed company features for a best-in-class Customer Experience Platform used by our in-house CX agents.

• Build services and interfaces that surface relevant customer data and reputed company administrative actions on behalf of Buyers, Sellers, and internal business partners.

• Integrate the platform with internal systems of record, as well as third-party ticketing and AI systems.

• Collaborate with engineers across teams to manage dependencies and deliver high-quality software on time.

• Partner with Cloud Platform & Site Reliability Engineering to ensure the platform is secure, reliable, and performant.

• Identify opportunities to consolidate redundant technologies and applications, contributing to a stable foundation for future growth.

What you will bring:

• A minimum of 5+ years of software development experience on large-scale, high-volume systems in a microservice-based architecture.

• Strong proficiency in C#. Candidates with strong Java experience and a willingness to transition to C# are also encouraged to apply.

• Experience with AWS or comparable cloud infrastructure.

• Full-stack development experience, comfortable working across backend services and user-facing interfaces.

• Bachelor's degree (or equivalent work experience) in computer science, information technology, or a reputed company field.

• Excellent communication skills with both technical and non-technical stakeholders.

Additional Details

reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@reputed company.com. We will reputed company every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about reputed company's commitment to ensuring digital accessibility for people with disabilities.

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