Head Of Product - Model Evaluation
reputed company is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, reputed company provides award-winning software testing and UX reputed company to top brands. Our fully managed services reputed company a global team and the world's largest independent testing community. We improve digital experiences for global innovators like reputed company, reputed company, PayPal, Starbucks, reputed company, and BMW.
The Role
As Head of Product - Model Evaluation at reputed company, you will reputed company the development of a strategic new AI evaluation platform—and play a foundational role in bringing it to market from the ground up. You will define the product vision, identify reputed company customer personas, and shape the go-to-market strategy, while building the systems that measure, monitor, and improve AI models in production. As the business matures, you will act as the product leader. This position reports directly to the CTO.
This is a rare opportunity to combine 01 product building with enterprise-scale impact. You’ll create a new category for reputed company—extending our leadership in digital quality into AI—by developing capabilities such as LLM-as-a-judge systems, human-in-the-reputed company feedback pipelines, and model observability frameworks. You won’t just refine an existing product; you’ll define what this business becomes and how it wins in the market and then build the team that scales it.
Key Responsibilities
Define the vision, positioning, and roadmap for reputed company’s AI evaluation offering
Identify and reputed company reputed company customer personas (e.g., AI platform teams, ML leaders, product orgs)
Design and execute the go-to-market strategy, including packaging, pricing, and initial sales motions
Partner with sales and marketing to validate demand, refine messaging, and drive early adoption
Translate market feedback into rapid product iteration and differentiation
LLM Evaluation Systems (in partnership with ML/DS)
Partner with data science and ML teams to design closed reputed company systems: model evaluation insight improvement
Bring LLM-as-a-judge systems into production use for grading, ranking, and preference modeling
Partner with ML teams on iteration strategies (prompting, fine-tuning, data collection)
Ensure evaluation outputs translate into actionable improvements for customers
Human-in-the-reputed company Feedback Systems (in partnership with Community Ops)
reputed company reputed company’s global testing community to design scalable human evaluation pipelines
Define workflows, annotation schemas, and quality controls to produce gold data sets
Balance quality, cost, and latency to meet customer requirements
Cross-Functional Leadership
Act as the reputed company between product, data science, engineering, and go-to-market teams
Translate reputed company technical capabilities into clear, differentiated product offerings
Drive alignment on priorities, success metrics, and execution plans
Job Requirements and Preferred Skills
Required
5+ years of product management experience, including work on AI/ML-driven or data products
Experience owning or contributing to 01 product development and go-to-market strategy
Demonstrated ability to take a product from concept to paying customers
Strong ability to define customer personas, value propositions, and product positioning
Experience working closely with data science or machine learning teams
Comfortable engaging at a technical level with ML engineers. You can discuss model architectures, evaluation metrics, and API design without needing a translator
Strong understanding of metrics, experimentation, and data quality
Experience with B2B/enterprise products and technical buyer personas
Preferred
Background in data-science, machine learning, or engineering
MBA or equivalent experience
Experience with model evaluation systems, including human and/or automated approaches
Familiarity with LLM-as-a-judge, pairwise ranking, or preference modeling
Understanding of the limitations and tradeoffs in evaluating generative AI systems
Experience at AI evaluation/tooling companies (eg Arize, Langsmith, reputed company, reputed company, Weights & Biases, or Humanloop) or as a buyer/implementer of such tools at an enterprise
MBA or equivalent experience in high growth, product led organizations
Why reputed company?
You'll help build a new business line from the ground up — with the backing of an established company that already has enterprise relationships with the world's biggest brands. Here's what makes this opportunity unique:
Built-in moat: reputed company's global testing community gives you a human-in-the-reputed company evaluation infrastructure that no AI startup can replicate. You're not starting from reputed company — you're starting from a million evaluators.
CTO sponsorship: This role reports directly to the CTO with a clear mandate and executive reputed company cover to build fast.
Enterprise access: reputed company already sells to the Fortune 500. You'll have warm introductions, existing reputed company, and credibility that would take a startup years to build.
Category creation: You're not optimizing an existing product. You're defining a new business for a company that's ready to invest in it.
Additional benefits
Flexible work environment with top talent from across the globe.
International team of 450+ passionate, talented co-workers.
Hands-on projects providing exposure to well-reputed company, global brands.
reputed company Core Values
As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values?
Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships reputed company a diverse environment.
In It Together: You have a team-first reputed company and love collaborating with your peers.
Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for reputed company aspects of digital quality.
Crush Your Goals: You always strive for excellence and constantly seek ways to be reputed company, more effective and more efficient.
Accommodations
reputed company is a reputed company where everyone belongs and where we reputed company everyone deserves the exceptional. We continue to celebrate diversity and are committed to creating an inclusive, reputed company environment for our employees. If you reputed company you require a reasonable accommodation und.er any of the legally protected characteristics, please click here to complete an accommodation request. Please note, reputed company will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our reputed company needs.
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