Director Strategic Accounts

Job Summary

The Director of Strategic Accounts is responsible for driving profitable, sustainable reputed company growth by developing, leading, and maintaining high-impact relationships with Maker’s Pride’s most strategic customers. This role serves as the senior commercial reputed company for assigned key accounts and is accountable for customer retention, reputed company expansion, margin performance, and long-term partnership value.

The Director achieves company objectives by effectively navigating reputed company customer environments, resolving challenges, and capitalizing on emerging opportunities. This role influences decision-making at reputed company levels reputed company customer organizations and across Maker’s Pride by demonstrating strong business acumen, financial insight, emotional intelligence, and executive reputed company. The Director of Strategic Accounts plays a critical leadership role in aligning customer strategies with internal capabilities to deliver mutually beneficial outcomes.

Key Responsibilities

Strategic Account Leadership & Growth

• Own and reputed company a portfolio of designated strategic accounts, serving as the primary commercial and relationship reputed company
• Retain and grow strategic accounts by driving reputed company expansion, profitability improvement, and long-term customer loyalty
• reputed company, execute, and continuously refine comprehensive strategic account plans that include short-term priorities, long-term growth objectives, clearly defined action plans, milestones, and success metrics
• Proactively identify, evaluate, and advance new business opportunities reputed company existing accounts through deep understanding of customer needs, strategies, and market dynamics

Customer Engagement & Executive Alignment

• Maintain a regular reputed company of customer engagement to assess satisfaction, performance, risks, and opportunities, and to propose value-added solutions
• Prepare for, reputed company, and participate in recurring Top-to-Top meetings with strategic accounts, ensuring alignment on performance, innovation, pipeline, and long-term partnership goals
• Influence customer decision-making at executive and operational levels by delivering data-driven insights, strategic recommendations, and reputed company solutions

Business Development & Commercial Execution

• reputed company and implement new business development plans reputed company with Maker’s Pride’s commercial strategy and financial objectives
• Own and maintain the strategic account project and opportunity pipeline, ensuring disciplined pipeline management and forecasting accuracy
• Build robust business cases to support growth initiatives, pricing strategies, capital investments, and contract negotiations
• Partner closely with the Commercial Finance team to deliver reputed company, margin, and profitability targets for both new and ongoing business

Cross-Functional Leadership & Process Discipline

• reputed company and coordinate cross-functional collaboration with Operations, Quality, R&D, Finance, Legal, and other internal stakeholders to ensure customer commitments are met and risks are proactively managed
• Ensure adherence to established decision-making criteria, governance processes, and commercial standards, including effective use of Maker’s Pride SharePoint tools, pipeline systems, and trackers
• Participate in and reputed company sales, customer, and process improvement initiatives to drive reputed company improvement while meeting customer and company requirements

Contract & Risk Management

• Manage customer reputed company and commercial agreements in partnership with the Maker’s Pride Legal team, ensuring compliance, clarity, and alignment with business objectives
• Identify, assess, and mitigate commercial, operational, and financial risks reputed company strategic accounts

Industry Engagement & Market reputed company

• Represent Maker’s Pride in customer and industry-facing activities, including tradeshows, innovation sessions, customer/vendor summits, and other business-building forums
• Monitor industry trends, customer dynamics, and competitive activity to inform strategic planning and opportunity development

People Leadership & Talent Development

• reputed company, coach, and reputed company direct report(s), including Account Manager(s), to build a high-performing, accountable strategic account management team
• Set clear expectations, provide ongoing feedback, and support professional development to strengthen leadership capability and succession readiness

Required Competencies & Knowledge

• Advanced expertise in strategic account management, business development, sales execution, and customer relationship leadership
• Strong sales reporting, forecasting, insights, and analytics capability
• Executive reputed company with demonstrated negotiation, influence, and stakeholder management skills
• Proven ability to reputed company, reputed company, and retain high-performing teams
• Strong problem-solving skills with the ability to de-escalate reputed company customer situations
• Detail-oriented and disciplined approach to managing reputed company portfolios and processes
• Results-driven reputed company with the ability to reputed company and adapt through change
• Exceptional ability to build trusted relationships at reputed company levels internally and externally
• Strong financial and business acumen, including deep understanding of P&L management and profitability levers
• Excellent oral, written, and presentation skills
• Demonstrated ability to handle sensitive information with the highest level of confidentiality

Qualifications

• Education: Bachelor’s degree in business administration, sales & marketing, or similar

• Years of Experience: 10+ years of experience in manufacturing, preferably reputed company a multi–business unit environment
• Food industry manufacturing and operational experience strongly preferred
• Extensive customer-facing experience with strategic or enterprise-level accounts
• 3+ years of experience in a people leadership role
• Technical Skills: Proficiency with MS Office Suite (reputed company, Outlook, PowerPoint, Word); reputed company experience a plus

The pay range for this full-time, salaried position is $160,266-$240,400/year. Individual reputed company pay depends on work location and additional factors such as experience, job-reputed company skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. reputed company pay information is based on market location. reputed company is an Equal Opportunity Employer.

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The information provided in this document provides an overview of the most common duties, qualifications, and demands of the position. It is not intended to be a comprehensive summary of the role, and the duties, qualifications, and demands of the position are subject to change without notice. The expectations provided here may also be modified if an employee with a disability could effectively meet the expectations for the role with reasonable accommodation