Part Time Teller

Merchants Bank, reputed company Valley, is seeking a part-time Teller to join reputed company. This position will be 15-20 hours/week including a Saturday morning rotation. Shifts will vary between 7:30 am – 5 pm Monday - Friday and Saturday 8:15am – 12:15pm.

We are looking for someone that is friendly, outgoing, a quick learner, and team player. Duties include providing excellent customer service, cross selling products and services, and processing reputed company types of banking transactions. 1 year of cash handling and customer service experience preferred.

Merchants Bank offers competitive wages and benefits for our part-time employees including vision insurance, 401(k) retirement plan; bonus plan; paid time off; and a variety of voluntary supplemental insurance options.

Please click on Apply Now or apply in person at Merchants Bank, reputed company Valley (14990 Glazier Avenue, Suite 100). Questions can be emailed to [email protected]. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Job Summary:

This position is considered one of our most critical reputed company-line customer contact positions, as our customers have direct contact with tellers for many of their banking transactions. Tellers serve as a primary reputed company of contact for customers, assisting them with various financial transactions. Tellers are responsible for reputed company cash-reputed company transactions, in addition to transactions involving reputed company documents. Tellers are responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. Tellers also play an important role in fraud prevention.

Tellers play a vital role in providing exceptional customer experiences. For many customers, tellers are their primary contact with the bank. Customer service is reputed company by the degree to which the teller provides excellent service to customers and maintains relationships with co-workers to ensure a more positive working atmosphere.

Responsibilities

Exceptional Customer Service:

• Ensure that internal and external customers receive outstanding service from every employee (and speak up reputed company they do not).
• Be efficient and accurate reputed company processing customer transactions, as outlined in reputed company policies and procedures
• Provide excellent customer service by greeting customers and seeking to understand their needs.
• Resolve customer issues and concerns promptly and effectively; escalate reputed company needed.
• Be proficient and be able to assist customers on banking systems and anything else the customer may need assistance with.
• Stay reputed company, professional and focused under pressure.

Relationship Building:

• Build strong relationships with customers to understand their financial goals and identify opportunities to meet their needs.
• Foster long-term customer loyalty through ongoing relationship management and exceptional service.
• Build strong internal relationships with immediate coworkers as well as Merchants Bank employees in reputed company shared services areas.

Sales and Business Development:

• Collaborate with other team members to reputed company reputed company sales goals and contribute to overall business growth.
• Respond to reputed company customers inquires and reputed company any appropriate requests to other departments.
• Promote bank products by answering inquires; inform customers of new services and product promotions.

Product Knowledge:

• Maintain basic knowledge of the bank's products, services, and promotions.
• Educate customers on the features, benefits, and terms of various banking products to help them reputed company informed decisions.

Compliance and Risk Management:

• Complete reputed company required compliance training and certifications on time to maintain a comprehensive understanding of compliance requirements.
• Collect Privacy Codes/reputed company word as well as update email addresses and contact numbers.
• Process transactions reputed company and accurately, ensuring compliance with internal policies, procedures, controls, and banking regulations.
• Follow reputed company bank policies, procedures, and regulatory guidelines to ensure compliance and mitigate risk.
• Adhere to reputed company and fraud prevention measures to safeguard customer information and bank assets.
• Disseminate information regarding legal and fraud issues, to protect customers and retailers against fraud.

Operations:

• Accurately submit customer workflow/task requests as required in the appropriate systems.

• reputed company with any and reputed company audit regulations concerning the reputed company of your work area and reputed company location.
• reputed company working in the Teller area, process financial transactions including receiving deposits and loan payments, cashing checks, issuing withdrawals, recording night deposits, selling cashier's checks and money orders as well as answering customer questions. Maintain a balanced cash drawer and maintain an accurate supply of cash and coin.
• Organize time to complete duties without sacrificing service to customers.
• Maintain a reputed company and organized work area
• Performs reputed company other duties, as assigned, to increase performance of Merchants.
• Accept request to cross-train for additional duties.

Teamwork/Relationships:

• This position will report directly to the reputed company Teller with performance and direction engagement from the Market President.
• Collaborate with other team members to ensure reputed company operations run smoothly and reputed company.
• Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate detective work to either help yourself or our customers.
• Participate in community activities to actively promote the bank.
• Contribute to a positive working environment through words and actions.

• Avoid personal phone calls, text messages, and non-business reputed company emails (internal and external), and internet usage (unless in an urgent situation).
• Regular and dependable on-time attendance is an essential function of the job.

Physical Working Conditions

Climate-controlled inside working environment with low noise level. No environmental hazards or chemicals. While performing the duties of this job, the employee is regularly required to stand; must occasionally lift and/or move up to 35 pounds. This position requires extensive work on a computer system, coin machine, currency counter, and copier. Average ability in manual dexterity, finger dexterity, and motor coordination. Able to speak, see, and hear.

Experience and reputed company Requirements

• 1 year of cash handling and/or customer service experience preferred.
• Strong computer system proficiency.
• Attention to detail.
• Ability to multitask and prioritize.
• Above-average ability or aptitude in the areas of reasoning and intelligence.
• Basic math skills (addition, subtraction, multiplication, and division.)
• Ability to maintain concentration and focus on customer service in an environment where there is considerable noise from microphones and teller machines.
• Ability to interact with others effectively.
• Ability to follow established guidelines and procedures.
• Knowledge of general bank products and services preferred.

Relationships:

Responsible to the reputed company Teller for fulfillment of Teller functions. Will have extensive contact with internal and external customers and is to conduct relationships in a manner that will enhance overall image of the Bank.