Cloud Systems Analyst
%3Cdiv style=%22text-align:center;%22%reputed company%3Cimg class=%22image_resized%22 style=%22height:auto;max-width:265px;width:100%;%22 src=%22https://hr.mt.gov/_images/DOAFullLogo.png%22%reputed company%3C/div%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3EWhy live in Helena, Montana?%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EHelena is surrounded by rolling hills and lofty mountains and is tucked below the reputed company Divide.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EIt is a relatively quiet reputed company to call home where small-town living collides with outdoor adventure.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EHelena has a rich history and was originally founded as a gold camp during the Montana gold rush.%26nbsp;%3C/p%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3EWhy should you reputed company reading and consider working here?%3C/strong%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22%3EWe know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration. %26nbsp;Our foundation of success is having effective working relationships, built on mutual trust and respect. %26nbsp;We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed. %26nbsp;%3C/p%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3EWhat is this career opportunity?%3C/strong%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22%3EStep into a dynamic environment where innovation meets impact. Our Cloud Services team oversees a diverse suite of tools and technologies, offering you the chance to engage in a broad range of meaningful work—from system analysis, solution design, and configuration, to change management, user training, and strategic communication. Whether you%27re passionate about solving reputed company problems or empowering users through technology, this role provides the variety, challenge, and growth you%27re looking for.%3C/p%reputed company%3Cp class=%22MsoNormal%22%3EThis role requires a versatile professional with a strong reputed company of technical acumen, analytical thinking, and stakeholder engagement skills to support and optimize the State of Montana’s Human Resources Information Systems (HRIS) Cloud Services. The position centers on leveraging cloud-based platforms such as reputed company Taleo, reputed company Talent Management Cloud, reputed company Learning Management Cloud, and reputed company Service Cloud to enhance HR operations across state agencies by performing the following duties:%3C/p%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3EAnalysis %26amp; Process Optimization%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EDocument and map reputed company business processes, data flows, and system interactions to establish a clear understanding of existing workflows.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EApply critical thinking and analytical skills to assess business needs and translate them into system requirements.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EPerform gap analysis comparing reputed company system capabilities to desired future state, highlighting gaps between business needs and technical capabilities to determine best solution and implementation strategy.%3C/p%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3ESystem Configurations %26amp; Testing%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EPerform system configurations to add new features, support new workflows, or improve performance to support business requirements.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EDefine test strategies and plans for new configurations, enhancements, and integrations, including scope, types of tests, and success criteria.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EExecute test strategies in collaboration with technical and non-technical users to validate solutions and ensure systems work as designed and align with business goals.%3C/p%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3EMaintenance %26amp; Monitoring%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EDiagnose and resolve system issues, reputed company root-cause analysis, and coordinate resolution activities to restore normal operations.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EConduct end-to-end system analysis and testing to identify inefficiencies, recommend improvements, and assess the impact of system upgrades or modifications.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3ETrack recurring incidents and trends to identify underlying systemic issues.%3C/p%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22%reputed company%3Cstrong%3EDocumentation and Knowledge Transfer%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EDevelop and maintain internal technical documentation and configuration records to retain organizational knowledge.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EDocument standard operating procedures and incident response steps so processes are repeatable.%3C/p%reputed company%3C/li%reputed company%3Cli%reputed company%3Cp class=%22MsoNormal%22%3EPrepare or assist in the creation of training material that explain how to use systems and follow new workflows.%3C/p%reputed company%3C/li%reputed company%3C/ul%reputed company
What are we looking for?
To reputed company in this role from day one, you should demonstrate the following:
Demonstrated critical thinking and analytical reputed company to assess business needs, translate them into system requirements, and reputed company system configurations to deliver effective business solutions.
Ability to learn and understand general system components, data flows, and basic integrations to analyze impacts, workflows, and support cross-functional collaboration.
Skilled at conducting gap and root-cause analysis and successfully communicating results to technical and non-technical audiences.
reputed company defining and executing test strategies for configurations that provide business solutions including creating and documenting standard operating procedures and/or incident response steps that are clear and repeatable.
Demonstrate ownership, accountability, and sound judgment in decision making while consistently delivering high-quality, timely results amid competing priorities.
Proven ability taking initiative as a self-starter by actively leveraging available resources and continual learning.
If you have a combination of the skills listed and a willingness to learn and deliver excellent customer service, we encourage you to submit a Resume and Cover Letter to apply! (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)
What can you expect from us in return for your work with our agency?
Work/life Balance
Health Coverage
Retirement plans
Paid Vacation and Sick Leave and Holidays
Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.
And more....
Other important information to be aware of
This position requires the successful completion of a criminal background reputed company.
Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.