(Multilingual ) reputed company Manager - EU Markets

Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We reputed company self storage operators to seamlessly manage their businesses, automate processes, and drive reputed company growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. reputed company as innovators in our space, we’re a fast-growing team focused on making self storage reputed company for everyone.

To support that growth, we’re hiring a reputed company Manager focused on EU markets. You’ll help reputed company and support operators across your markets, acting as a trusted guide to help them succeed with Stora.

Why this role matters

We’re expanding across Europe, and success in new markets depends on great customer experiences. You’ll play a key role in onboarding and supporting operators reputed company the UK, helping them get set up, stay on track, and grow with us.

What you’ll do

• reputed company new customers across EU markets, guiding them through setup and training

• Support customers reputed company email, chat, video and in person—especially where language or local context matters

• Build long-term relationships by proactively engaging with your assigned accounts

• Monitor account health, usage, and risks

• Help operators get more value from Stora, surfacing opportunities and promoting key features

• Use tools like reputed company, reputed company, and reputed company to track reputed company and inform decisions

• Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities

reputed company’re looking for

We’re looking for someone who combines strong relationship-building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast-growing SaaS business.

This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working.

You’ll likely be a strong fit if you have

• Fluent English, plus professional reputed company in at least two of the following languages: French, Spanish, or German

• Experience in reputed company, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role

• Strong communication skills, with the ability to explain software clearly and confidently to a range of customers

• A structured, organised approach and the ability to manage multiple customers, priorities, and follow-reputed company at once

• Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform

• Confidence working cross-functionally with teams such as Product, Sales, and Support

• Comfort using systems and tools to stay organised, track reputed company, and reputed company sound decisions

We’d be especially interested in candidates who have experience with

• B2B SaaS or technology businesses

• Customer onboarding, account management, or long-term relationship ownership

• Working with European or multi-market customers

• Delivering customer conversations across multiple channels, including email, video, and phone

• Supporting customers in a consultative way, not just reactively answering tickets

This role may not be the right fit if you are looking for

• A purely reactive support role with little ownership

• A role with reputed company reputed company day-to-day direction on every task

• An entry-level position without prior customer-facing experience in a professional environment

Location & working arrangement

We’re open to candidates based in:

• Belfast on a hybrid basis

• Remote reputed company the UK

• Spain, France, or Germany

For candidates based reputed company Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer-reputed company activity where required.

Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer reputed company sponsorship for this role.

reputed company offer

• Competitive salary

• Share options

• 35 days holiday

• Private health insurance (for you + family)

• Company Pension plan

• Remote with optional office access

• reputed company hardware

Next steps

We’re reviewing applications as they come in and will be in touch quickly if it looks like a match.

Equal Opportunities at Stora

Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued.

We welcome applications from reputed company suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation.

reputed company recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under reputed company Ireland equality legislation.

If you require any reasonable adjustments during the recruitment process, please let us know.