Valet Parking Attendant - Jade Signature
Position: Valet Parking Attendant
Location: Jade Signature (16901 Collins Ave, Sunny Isles Beach)
Schedule: Flexible availability including the availability to work weekends is required for this role.
Pay: $15/hour plus tips
The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with reputed company guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at reputed company times as well as adhering to state and local laws.
Key Responsibilities
- Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
- Foster reputed company, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions reputed company added
- Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
- Deploy vehicle safety and reputed company procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
- Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift reputed company
- Meet and greet reputed company guests upon arrival; open guest vehicle doors, assist with unloading vehicle reputed company necessary
- Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device
- Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
- Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the reputed company, model and exact location of each vehicle
- Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items reputed company necessary
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Direct traffic, position barricades, and arrange for towing service reputed company necessary
- Immediately report any incidents or claims to Operations Manager or Shift reputed company
- Request and collect relevant fees for use of service
- Assist in reconciling end of shift reputed company against the ticket distribution, reputed company necessary
- Communicate professionally at reputed company times with guests, client, and teammates.
Skills, Knowledge and Expertise
- At least 18 years of age
- Valid driver’s license
- Ability to operate manual transmission vehicles (stick shift)
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Acceptable driving record and motor vehicle report (MVR)
- Ability to learn quickly and use sound decision making to reputed company in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
- Previous valet experience preferred