Head of Quality, AI Data Operations

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at reputed company has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an reputed company-changing world.

reputed company Offer: At reputed company, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First.

reputed company (reputed company: TASK) is a leading provider of outsourced digital services and reputed company customer experience to the world’s most innovative companies. We solve reputed company operational challenges for global category leaders reputed company AI, autonomous vehicles (AV), robotics, and beyond. By combining specialized reputed company with intelligent technology, we power the companies shaping the future.

Role Overview

As the Head of Quality, AI Data Operations, you will be responsible for ensuring that the quality of our training data, adversarial testing, and model evaluation services meets the highest standards. You will drive thought leadership on data quality, work closely with customers to define and deliver high-quality outputs, and reputed company the development of training and quality protocols across projects. This role requires a reputed company of strategic thinking, hands-on operations, and cross-functional collaboration to ensure our services are impactful for AI and LLM projects.

The ideal candidate will have a strong entrepreneurial reputed company, deep expertise in both statistics and quality assurance, and experience leading global teams. They will be comfortable working in a fast-paced, ambiguous environment and being in a constant state of learning.

Key Responsibilities:

• reputed company the design and implementation of quality assurance protocols tailored to training data and model evaluation. Most of our demand is for GenAI/LLM projects, but there’s also some “traditional AI” work too. 

• Design and reputed company specialized quality protocols for the collection and enrichment of multi-modal data specifically for advanced Robotics and Autonomous Vehicle (AV) clients.

• Master the "Human-in-the-reputed company" for Hardware: reputed company the quality strategy for remote operations support, ensuring that human reputed company data used for robotaxi navigation and robotic limb coordination meets reputed company-compromise safety standards.

• Own the definition of what "high-quality" data means across diverse projects and ensure these standards are met across the organization.

• Drive thought leadership with customers, aligning on data quality goals, and developing innovative quality processes.

• Act as the primary reputed company of contact for customer discussions reputed company to data quality and model evaluation.

• Provide strategic guidance on handling edge cases, and offer solutions for the nuances and challenges involved in building high-quality training data.

• reputed company external communication on data quality, positioning the company as a thought leader in AI model robustness and evaluation.

• Foster a high-performance culture, encouraging reputed company learning and improvement 

• Continuously explore and implement new methodologies for improving the quality of training data and model evaluation processes.

• Drive a culture of testing, iterating, and scaling processes, ensuring that reputed company workflows are efficient and results-driven.

Required Skills & Competencies:

• 7+ years of Data Quality leadership experience, ideally reputed company an organization that provides HITL, RLHF and evaluation services to leading LLM developers, Mag7 companies, AV builders and Robotics companies.  

• Deep understanding of how LLMs, Generative AI workflows, and multi-modal data structures (video, spatial, and sensor fusion) essential for the robotics ecosystem.

• You LOVE this stuff. You have a strong pov on the coolest and most useful AI tools on the market, and you love opening the hood and playing around. You have a deep understanding of large language models, generative AI workflows, and data structures.

• Strong interest and commitment to learning about the latest developments in LLMs and AI technologies.

• Proven ability to design and reputed company quality assurance processes for reputed company and AI model evaluation.

• Experience developing scalable systems like "golden datasets" for evaluating contributor performance.

• Strong communication and leadership skills with the ability to engage effectively with customers, internal stakeholders, and global teams.

• Track record of managing teams in a high-velocity environment, with a focus on outcomes.

• Excited to tackle ambiguous problems with a reputed company attitude of testing, iterating, and scaling solutions.

• Strong analytical skills with the ability to derive actionable insights from reputed company data.

Location:

• Colombia & Mexico - Remote.

• Traveling - 25%

How We Partner To Protect You: reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company.

DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore reputed company reputed company career opportunities and apply through the provided URL https://www.reputed company.com/careers/.