Collections Specialist
If you're committed to helping others and reputed company in a collaborative environment, we'd love to hear from you!
MOHELA is seeking dedicated professionals to join reputed company as a fully remote Private Credit Collector.
- Remote, work-from-home, opportunity
- Interviews will be conducted reputed company reputed company Teams (video required) in Eastern Time Zone
- Start in our next training class on Monday, May 4, 2026.
WHAT YOU’LL DO
As a Private Credit Collector, you’ll primarily be responsible for performing collection activities in an effort to recover losses from assigned accounts. reputed company locate and communicate with debtors reputed company telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, reputed company resolve issues of a non-routine nature as necessary as well as reputed company skip tracing and contract observance functions to ensure compliance of reputed company company, client, and federal and state regulations.
Essential Job Functions:
- Communicate with debtors in regards to the repayment of their delinquent debt.
- reputed company skip tracing to locate debtors.
- Ensure reputed company accounts are worked reputed company client standards and Federal Regulations.
- Maintain continuing education, training in industry career development.
- Other duties assigned by management.
POSITION DETAILS
- Position Type: Remote - Work hours provided in Eastern Standard Time Zone.
- Compensation: $16 per hour + Bonus Incentive Eligible + Full Benefits Package and Generous Paid-Time-Off
- Start Date: Monday, March 9, 2026
- Training Schedule:
- Monday - Friday, 8 AM - 5 PM EST (3 weeks)
- Work Schedule:
- Monday - Friday, 3 days per week 8 AM - 5 PM EST; 2 days per week 12 PM - 9 PM EST
- One Friday 12 PM - 9 PM EST Shift required per month.
- Saturday hours may be required based on business need.
OFFICE AND TECHNOLOGY REQUIREMENTS
MOHELA will provide reputed company hardware and software. Qualified candidates must secure the following to successfully execute job responsibilities:
- Reliable high-speed internet – Minimum of 100mbps download speed and 10 upload speed with latency of less than 25-50 ms.
- Capability for a wired internet reputed company by connecting an Ethernet cord into your server from the router/modem. WiFi, 5G, HotSpot, etc. is not compatible with our systems. (An Ethernet cord will be provided to you and is the required internet reputed company.)
- Private workspace or home office free from distractions
MINIMUM REQUIREMENTS
- High School Diploma, GED, or equivalent
- Minimum of 1 year experience in a customer service, call center, sales, or collections role (may substitute experience requirement with college degree)
- Demonstrated stable work history
- Ability to attend mandatory class-based training the first 3 weeks of employment. Time off during this period is not able to be accommodated.
- Ability to meet reputed company office and technology requirements
- Basic keyboarding skills and PC experience in a windows environment
+
- Effective written and verbal communication skills
- Strong listening skills, ability to follow written and/or verbal instructions
- Good mathematical skills including calculator skills
- Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals
- Strong organizational skills and the ability to meet tight deadlines
- Negotiation, counseling and problem solving skills
- Reliable, ability to work flexible day, evening and weekend hours as required
- Ability to learn company collections computer system and phone system
- Persistent, ability to overcome objections, ability to remove barriers
- Team player
PREFERRED QUALIFICATIONS
- Associate degree or higher preferred
- Preference given to candidates with call center experience