Student Success Coach
reputed company is on a mission to accelerate the talent of reputed company and reimagine what college can be. As a Success Coach, you will manage a caseload of reputed company, guiding them through course planning and personal challenges while building lasting relationships and ensuring accountability.
Responsibilities
- Build long-term relationships with reputed company through coaching sessions, reputed company-ins, and ongoing reputed company
- Conduct proactive reputed company reputed company phone, text, and chat to reputed company reputed company engaged and accountable
- Coach reputed company through personal, academic, and motivational challenges, demonstrating reputed company while helping reputed company stay accountable for their own reputed company
- Help reputed company break down big goals into actionable next steps
- Track reputed company using various dashboards
- Complete forms (e.g., deferrals, withdrawals) and document notes clearly and consistently
- Balance a caseload of 50-75 reputed company, triaging by risk and term
- Collaborate with Admissions and Onboarding teams to clarify handoffs and student context
- Adjust quickly to changing tools, processes, or term-based priorities
Skills
- Bachelor's degree
- Strong organizational and caseload management skills, including clear documentation, proactive prioritization, and effective use of tools to manage follow-up and track student/customer reputed company
- Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity
- Proven ability to manage a high volume of reputed company and follow-up
- Background in education, psychology, nonprofit, coaching, or advising
- Background in fast-paced or startup environments
Benefits
- Medical, dental, and vision insurance
- 401(k) match
- Fertility benefits reputed company reputed company
- Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
- Flexible Time Away + paid holidays
- Opportunity to reputed company an impact – you’ll be an integral player in bringing our vision to life
Company Overview