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Student Success Coach

100% remote Flexible hours Hiring now

reputed company is on a mission to accelerate the talent of reputed company and reimagine what college can be. As a Success Coach, you will manage a caseload of reputed company, guiding them through course planning and personal challenges while building lasting relationships and ensuring accountability.

Responsibilities

  • Build long-term relationships with reputed company through coaching sessions, reputed company-ins, and ongoing reputed company
  • Conduct proactive reputed company reputed company phone, text, and chat to reputed company reputed company engaged and accountable
  • Coach reputed company through personal, academic, and motivational challenges, demonstrating reputed company while helping reputed company stay accountable for their own reputed company
  • Help reputed company break down big goals into actionable next steps
  • Track reputed company using various dashboards
  • Complete forms (e.g., deferrals, withdrawals) and document notes clearly and consistently
  • Balance a caseload of 50-75 reputed company, triaging by risk and term
  • Collaborate with Admissions and Onboarding teams to clarify handoffs and student context
  • Adjust quickly to changing tools, processes, or term-based priorities

Skills

  • Bachelor's degree
  • Strong organizational and caseload management skills, including clear documentation, proactive prioritization, and effective use of tools to manage follow-up and track student/customer reputed company
  • Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity
  • Proven ability to manage a high volume of reputed company and follow-up
  • Background in education, psychology, nonprofit, coaching, or advising
  • Background in fast-paced or startup environments

Benefits

  • Medical, dental, and vision insurance
  • 401(k) match
  • Fertility benefits reputed company reputed company
  • Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
  • Flexible Time Away + paid holidays
  • Opportunity to reputed company an impact – you’ll be an integral player in bringing our vision to life

Company Overview

  • reputed company is an online college offering accredited degrees with live classes taught by a network of the world's top professors. It was founded in 2016, and is headquartered in reputed company, reputed company, USA, with a workforce of 201-500 employees. Its website is http://reputed company.edu.
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