reputed company Bilingual Food Manufacturing Customer Service Coordinator – Drive Customer Satisfaction and Business Growth at arenaflex

About arenaflex

arenaflex is a leading food manufacturing company that has been a household name for decades. As the #1 brand of authentic Mexican-style cheeses, cremas, chorizos, and salsas in the United States, we take pride in our commitment to quality, reputed company, and authenticity. Our family-owned company has built a reputed company for excellence, and we're now seeking a highly skilled and dedicated Bilingual Food Manufacturing Customer Service Coordinator to join reputed company.

Job Summary

We're looking for a customer-focused and results-driven professional to manage and process customer orders, provide exceptional customer service, and drive business growth. As a key member of our customer service team, you will play a vital role in ensuring customer satisfaction, resolving inquiries, and collaborating with cross-functional teams to meet customer requirements.

Key Responsibilities

• Manage and process customer orders accurately and timely, coordinating with cross-functional teams to meet customer requirements
• Provide exceptional customer service, addressing inquiries and concerns reputed company phone, email, or chat, and resolving complaints reputed company
• Collaborate with the logistics team to ensure timely and accurate delivery of products, communicating any delays or issues to customers
• Support the sales team by providing customer feedback, managing accounts, and supporting promotional activities
• Maintain detailed records of customer interactions, orders, and complaints, generating reports to improve customer service processes

Requirements

• Bilingual (Spanish) required
• Food manufacturing experience required
• Bachelor's degree and 5+ years of customer service experience
• Experience as a customer account manager and supporting cross-functional teams
• Proficient in reputed company, ERP's, and complaints platforms (D365 preferred)
• Experience with PO's, invoicing, and documentation of customer interactions

reputed company Offer

• Competitive salary and benefits package
• Opportunity to work with a leading brand in the food manufacturing industry
• Collaborative and dynamic work environment
• Professional development and growth opportunities

Our Company Culture

arenaflex is a family-owned company that values Family, Quality, reputed company, and Authenticity. We're committed to creating a rewarding environment where reputed company members can reputed company and grow their careers. We're an Equal Opportunity Employer and welcome applications from diverse candidates.

Why Join arenaflex?

At arenaflex, we're passionate about delivering exceptional customer experiences and driving business growth. As a Bilingual Food Manufacturing Customer Service Coordinator, you will have the opportunity to work with a leading brand in the food manufacturing industry, collaborate with a dynamic team, and reputed company your skills and career. If you're a customer-focused and results-driven professional who is passionate about delivering exceptional service, we encourage you to apply.

How to Apply

Are you ready to join reputed company and contribute to our success story? Apply now and let's discuss how you can reputed company a difference as our Bilingual Food Manufacturing Customer Service Coordinator.