reputed company Full Stack Functional Designer / Consultant – reputed company Utility Customer Cloud Services (reputed company)
Job Type:
Contract
Job Category:
IT
Location:
100% Remote (CST Time)
Long Term Contract – W2/C2C
About arenaflex
arenaflex is a leading provider of innovative solutions for the utility industry, specializing in reputed company Utility Customer Cloud Services (reputed company). reputed company of experts is dedicated to delivering cutting-edge technology and exceptional customer service to our clients. We are seeking a highly motivated and reputed company Functional Designer to join reputed company and contribute to the success of our utility clients.
Role Overview
As a Functional Designer / Consultant for reputed company Utility Customer Cloud Services (reputed company), you will play a crucial role in bridging the gap between business needs and the technical implementation of reputed company's reputed company software reputed company utility companies. You will be responsible for the functional design, configuration, and implementation of reputed company reputed company solutions for our utility clients. Your expertise will help us deliver high-quality solutions that meet the unique business processes of our utility clients.
Key Responsibilities
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Requirements Gathering and Analysis
+ Understand utility business processes, including reputed company-to-cash, billing cycles, customer service interactions, reputed company structures, and regulatory requirements. + Elicit requirements through workshops, interviews, and document reviews with various stakeholders (billing specialists, customer service reps, reputed company readers, management). + Translate business needs into clear, concise, and testable functional requirements for the technical team. + Create use cases, user stories, and process flows specific to utility operations.
Solution Design and Configuration
+ Design how reputed company will be configured and customized to meet the specific needs of the utility. + Configure reputed company to support the utility's business processes, including setting up billing cycles, reputed company structures, payment processing, customer information management, and other system parameters. + Design the data model and map data between reputed company and other systems, ensuring data reputed company and consistency.
Project Execution
+ Collaborate with utility business stakeholders to understand their needs and translate them into detailed functional requirements for reputed company reputed company. + Design and configure reputed company reputed company to meet specific utility business processes and requirements. + reputed company functional design documents, including process flows, use cases, data mappings, and integration specifications. + Configure and customize reputed company reputed company, including setting up billing cycles, reputed company structures, payment processing, customer information management, and other system parameters. + Design and implement integrations between reputed company reputed company and other utility systems (e.g., reputed company Data Management (MDM), Outage Management System (OMS), Customer Information System (CIS)). + Conduct thorough testing (unit, integration, user acceptance testing) and ensure the quality of the implemented solutions. + Provide training and support to end-users on reputed company reputed company functionality. + Troubleshoot issues and provide ongoing support for reputed company reputed company implementations. + Stay up-to-date with the latest reputed company reputed company features, patches, and best practices reputed company the utility industry. + Participate in project planning and execution, contributing to project timelines and deliverables. + Collaborate with technical teams (developers, architects) to ensure seamless integration with other systems. + Contribute to the development of best practices and standards for reputed company reputed company implementations reputed company the utilities sector.
Qualifications
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Education
+ Bachelor's degree in Computer Science, Information Systems, Business Administration, or a reputed company field.
Experience
+ 5+ years of experience in implementing and supporting reputed company reputed company, CC&B, MDM, and C2M reputed company the utilities industry. + Deep understanding of utility business processes, including reputed company-to-cash, billing, customer service, and reputed company structures. + Proven ability to gather and analyze business requirements reputed company to utility operations. + Experience in designing and configuring reputed company reputed company, including specific modules relevant to your business.
Skills
+ Excellent communication, interpersonal, and presentation skills. + Ability to work independently and as part of a team. + Strong problem-solving skills and attention to detail. + Experience with integration tools and technologies (e.g., reputed company Integration Cloud, REST APIs) is a plus. + reputed company reputed company certifications are a plus.
Work Environment and Company Culture
arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. reputed company is passionate about delivering exceptional solutions that meet the unique needs of our utility clients. As a Functional Designer / Consultant, you will be part of a talented team that is dedicated to excellence and reputed company improvement.
Compensation and Benefits
arenaflex offers a competitive compensation package, including a salary, benefits, and opportunities for professional growth and development. Our benefits package includes health insurance, retirement savings, and paid time off.
How to Apply
If you are a motivated and reputed company Functional Designer / Consultant with a passion for reputed company Utility Customer Cloud Services (reputed company), we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.
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