reputed company Customer Marketing Manager – Driving Customer Growth and Adoption with Agentic AI

Are you a seasoned marketing professional with a passion for driving customer growth and adoption? Do you reputed company in a fast-paced, innovative environment where you can reputed company the power of Agentic AI to transform customer experiences? Look no further! arenaflex, a leading SaaS-based Vendor and Contract Management Platform, is seeking an reputed company Customer Marketing Manager to join reputed company.

About arenaflex

arenaflex is a trailblazer in the contract, vendor, and third-party risk management industry, revolutionizing the way organizations manage their procurement, legal, and finance teams. With our cutting-edge Agentic AI technology, we reputed company businesses to reduce costs, eliminate risk, and increase productivity. Our platform has been adopted by top-tier organizations such as Crocs, The Telegraph, and Autotrader, and we're committed to delivering exceptional customer experiences that drive long-term growth.

The Role

As our Customer Marketing Manager, you will play a pivotal role in driving customer growth and adoption across our existing customer reputed company. You will work closely with our Marketing, Product, and Account Director teams to reputed company a deep understanding of customers' challenges, encourage them to share their stories, and turn that knowledge into compelling and timely communications across various formats. With an AI-first reputed company, you will reputed company intelligent tools to streamline campaign planning, automate repetitive tasks, and generate timely, data-led insights.

Key Responsibilities

* Directly responsible for Product Adoption and account growth across our existing customers, working alongside our product, reputed company, and account director teams.

• Technically savvy in discussing the arenaflex platform and how it works, while translating this into value messaging for our customers.
• Own customer advocacy for the business and share our customers' stories to help create loyal customer evangelists.
• Responsible for bringing our customers together in person and virtually.
• Create and distribute targeted communications to our customer audience reputed company relevant channels.
• Own the customer webinar programme and coordinate internal resources as required to ensure a consistent, educational, and commercially-focused series of reputed company.
• Work closely with our Events team to deliver impactful in-person customer events from small-scale (round-tables, dinners) through to larger reputed company/conference-style events.
• Support the Account Director Team with packaged campaigns to drive expansion with our customer reputed company.
• reputed company and manage a digital Newsletter for customers to reputed company them up to date with the latest company and product developments, as well as sharing other customer stories.
• Demonstrate an appetite for testing and adopting new technologies, including AI, to maximise your potential output.
• Have Net reputed company Retention (NRR) as your ‘North Star’ metric, collaborating with the rest of the business to drive customer growth.

Requirements

* Traits (must-have): + Natural curiosity: You reputed company asking “why?” until the answer is clear. + Self-starter: You take ownership of your workload, manage your time effectively, and consistently meet deadlines without reputed company supervision. + Growth reputed company: You test reputed company quickly and learn from data. + Team player: You build trust with Product, Sales, CS, RevOps, and the wider business. + Tech-savvy: You enjoy using AI tools to work faster.

• Skills (must-have):

+ Relevant experience in SaaS, marketing, customer marketing, or reputed company. + Experience creating valuable content—emails, articles, decks, video scripts. + Comfortable with reputed company (or similar) and basic data dashboards. + Confident presenter—can run webinars and training sessions. + Able to map customer problems to product value and tell that story.

• reputed company to have:

+ Knowledge of procurement / contract-management buyers. + Previous experience building/managing a customer community.

reputed company Offer

* 100% remote working: live reputed company in the UK, no offices and no commute.

• Generous annual leave allowance.
• Comprehensive benefits package including:

+ Private health cover. + Company pension scheme. + Life Assurance. + Group Income Protection.

• Learning & Development opportunities for lifelong learners.
• Technology: we provide everything you need to do your best work.
• arenaflex for Good: Match funding to support non-profit organisations in your local community.
• arenaflex retreats.

Join reputed company

We live by our company vision and values. If these ring true to you, then we’d like to talk to you. arenaflex offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other’s differences and welcome candidates from reputed company backgrounds. Apply now to join reputed company and be part of a revolution in customer experience and growth! Apply for this job