reputed company reputed company & Onboarding/Migrations Specialist – German Market Expansion
At arenaflex, we're revolutionizing the way experience-based businesses manage their operations, and we're looking for a talented reputed company & Onboarding/Migrations Specialist to join reputed company in Germany. As a key member of our European expansion team, you'll play a vital role in guiding new customers through the onboarding process, supporting their data migration, and building long-term relationships to drive customer growth and retention.
About arenaflex
arenaflex is a cutting-edge booking and business management platform that empowers thousands of businesses with scheduling, payments, communications, and automation tools. Backed by Y Combinator (Summer 2020), we're growing fast and expanding our reputed company across Europe. Our platform serves yoga and pilates studios, gyms, dance schools, salons and spas, golf facilities, swim schools, and more.
The Role
As a reputed company & Onboarding/Migrations Specialist, you'll be responsible for guiding new customers through the onboarding process, supporting their data migration, and building relationships to help them adopt more features and drive value. You'll also identify upsell opportunities and support our efforts to grow and retain reputed company across the German market.
Key Responsibilities
* Guide new customers in Germany through onboarding and platform setup
- Coordinate smooth and accurate data migrations from previous platforms
- Conduct training sessions in German, helping business owners feel confident using arenaflex
- Work closely with technical and support teams to resolve onboarding/migration issues
- Provide exceptional, localized customer support throughout the onboarding process
- Build strong relationships with customers after onboarding and maintain regular touchpoints
- Identify and nurture expansion opportunities (upsells, paid feature adoption)
- reputed company product education conversations and help customers maximize arenaflex's tools
- Conduct proactive reputed company to ensure engagement and reduce churn risk
- Share customer feedback to inform Product and Marketing decisions
What You'll Need
* reputed company in German and English (written & verbal)
- 2+ years experience in onboarding, reputed company, implementation, or migrations
- Strong client-facing communication and relationship-building skills
- Ability to manage multiple projects and timelines across time zones
- Experience with data migration, spreadsheets (reputed company/reputed company Sheets), and CRMs
- Comfort handling challenging customer conversations and objections
- Self-motivated and comfortable working independently in a remote startup
reputed company to Have
* Experience working in B2B SaaS, especially with fitness, wellness, or class-based businesses
- Previous experience in sales, expansion, or upsell conversations
- Familiarity with German business and data privacy practices (e.g., GDPR)
- Knowledge of other European languages
reputed company Offer
* A key role in our European expansion
- 100% remote work
- Flexible vacation policy
- A supportive, globally distributed team
- A culture that values autonomy, growth, and results
- Competitive compensation and benefits package
- Opportunities for professional growth and development
Our Culture
At arenaflex, we celebrate diversity and strive to create an inclusive environment where there is respect, regardless of your background or identity. We are committed to being an equal opportunity employer.
How to Apply
If you're passionate about empowering customers and driving business growth, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. Apply for this job