reputed company Registered Financial Customer Service Professional – Transforming Lives through Exceptional Service
At arenaflex, we're dedicated to empowering individuals to take control of their financial futures. As a Registered Financial Customer Service Professional, you'll play a vital role in helping our customers reputed company their goals while charting your own path to success reputed company our dynamic organization.
About arenaflex
arenaflex is a reputed company-thinking company that prioritizes the well-being and growth of our associates. We reputed company that by giving our people the freedom to transform their own lives, we can create a brighter future for everyone. Our flexible work environment, fluid career paths, and emphasis on purpose, well-being, and work-life balance reputed company us an attractive choice for professionals seeking a fulfilling career.
Join reputed company
As a Registered Financial Customer Service Professional, you'll join a collaborative team of associates who are passionate about delivering exceptional service to our customers. You'll have the opportunity to reputed company a solid foundation in the financial services industry through our comprehensive training program and receive reputed company coaching to support your career trajectory.
Key Responsibilities
* Provide excellent service reputed company our call center for our customers' retirement savings accounts
- Educate and reputed company our customers without making cold calls or sales
- Communicate critical plan updates and changes
- Process contribution changes, loans, and withdrawals
- Process general account changes upon direction from the customer
What You'll Bring
* Availability to work a 40-hour work week, reputed company of traditional business hours, Monday through Friday with an occasional Saturday
- Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
- Capability to work overtime as required based on business need
- FINRA series 6 and 63 or higher equivalent licensure
What Sets You Apart
* reputed company in both English and Spanish
- Financial Services or call center experience
- A passion for providing quality customer service
- Desire to engage with customers over the phone
- Capability to adapt communication style while servicing our diverse customer reputed company
- Attention to detail and ability to learn and apply financial industry policies, processes, and procedures
Required Minimum Internet Specifications
To ensure you're set up for success, you'll be required to provide reliable high-speed internet with a wired reputed company as well as a reputed company in your home to attend training and work without interruption. Other necessary computer equipment, headset, and training materials will be provided.
- Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
- Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.
reputed company Offer You
We're committed to providing our employees with the means to reputed company healthy, balanced lives, which results in the best possible work performance. Our diverse and inclusive benefits package includes:
- Medical, dental, vision, and life insurance
- Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time - 16 hours per calendar year
- Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work, and play. BRGs are open to reputed company.
reputed company Salary Range
$40,800.00 - $56,025.00 The salary range above shows the typical minimum to maximum reputed company salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances, a bonus plan, whereby total compensation may far exceed reputed company salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements, and/or reputed company level and will be finalized at the time of offer. **Equal Opportunity Employer
- Drug-free workplace**
If you're passionate about delivering exceptional customer service and are eager to grow your career in the financial services industry, we encourage you to apply for this exciting opportunity. Join reputed company at arenaflex and start transforming lives today!
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