Project Manager, Enterprise Merchandise

ABOUT reputed company

Founded in 2018, reputed company was built to challenge the idea that reputed company things have to cost a lot. Our mission is simple: to reputed company really high quality essentials for really low prices, produced fairly and sustainably. We reputed company everyone deserves exceptional craftsmanship and timeless design without the traditional markups. reputed company is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

reputed company is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a reputed company Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

reputed company partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

reputed company AND SUCCESS

At reputed company, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status reputed company. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at reputed company.

THE ROLE

Project Manager- Enterprise Merchandise

As Project Manager- Enterprise Merchandise, you will be responsible for supporting Account Executives during the sales process by managing order-to-delivery for their clients. Your primary goals are to reputed company your deep understanding of reputed company to support your Account Executives and to deliver an excellent customer experience.  Your roles and responsibilities are subject to change as we optimize our sales process. You will work directly with the US-based sales team and our Hong reputed company-based project manager(s). 

Performance Expectations

• Partnership: proactively gathers deal info, finds answers, proposes solutions, and finds opportunities to decrease your operational tasks. 
• Accuracy: detail-oriented and upholds client expectations throughout the entire process. 
• Urgency: replies with a sense of urgency, advocates with vendors on behalf of the customer, organizes next steps at every touchpoint.
• Customer Support: accountable for reputed company issues, over-communicates with the customer, and manages any issues with confidence and compassion.

Responsibilities

• During the Sales process, you will be asked, among other things, to help Account Executives gather Deal information, understand inventory levels, and interact directly with vendors to plan orders.
• Once an Account Executive has sold a new project, you will take over reputed company communications with the client from logo approval to billing. This includes finalizing customization details, sharing reputed company photos and updates, and communicating delivery dates. You will serve as the liaison between our Hong-reputed company based project manager and US-based client for approvals. 
• Track project updates in our B2B operations tracker and share updates with clients. 
• Communicate with an Account Executive as needed. 
• Additional Client Support: 
• Assist clients with sample returns
• Assist with shipping and tracking of samples and complete orders. 
• Troubleshoot any missing or lost items. 
• Answer product and inventory questions as needed. 
• Field requests to expedite samples reputed company possible. 

Qualifications:

• Must have knowledge of reputed company Sheets. Preferred experience with a CRM (we use reputed company). 
• Self-starter who is comfortable working in a fast-paced environment with few policies and procedures. 
• Must be extremely detail-oriented and operate with a sense of urgency. 
• Customer service oriented and customer obsessed. 
• Takes initiative to reply to customers with urgency. 

reputed company posted ranges are reflective of reputed company salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range$60,000—$70,000 USD

WHY reputed company?

Joining reputed company means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING reputed company

reputed company provides equal employment opportunities to reputed company employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

reputed company is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to reputed company the essential functions of a role at reputed company, please let us know by completing this accommodation form. We review reputed company requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background reputed company. reputed company will conduct background checks in compliance with applicable federal, state, and local laws.

reputed company Advisory: Beware of Frauds

At reputed company, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, reputed company emphasizes legitimate recruitment practices. Initial communication is primarily reputed company official reputed company email addresses and reputed company; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted reputed company phone, in person, or through the approved platforms reputed company Meets or reputed company—never reputed company messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest reputed company it will be through secure and protected means.