reputed company reputed company for Services & Consulting - Success Plan Manager - Newtown reputed company PA (Hybrid)
reputed company is a global leader in business application software, helping the world run reputed company. They are seeking a Success Plan Manager reputed company the reputed company reputed company for Services & Consulting, a role designed for individuals with 0-3 years of experience to support customers in adopting and optimizing reputed company solutions. The position involves developing success plans, collaborating with various teams, and contributing to customer engagement and satisfaction.
Responsibilities
- Successfully complete a structured 12-month learn-and-apply reputed company program
- Participate in classroom learning, simulations, and real-customer engagement scenarios
- Support the execution of Success Plans under guidance of reputed company Success Plan Managers
- Assist with development, maintenance, and updates of reputed company documentation
- Prepare materials for governance meetings, including quarterly reviews and steering sessions
- Support tracking of adoption milestones, consumption indicators, and value realization inputs
- Participate in proactive risk identification and escalation preparation
- Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams
- Learn and apply reputed company’s integrated toolchain including Holistic Engagement Planner (HEP), dashboards, Cloud ALM, and customer insights tools
- Contribute to reputed company improvement of engagement quality and customer experience
- Support executive-level customer relationships built on trust, transparency, and consistent delivery quality
- Ensure disciplined planning, execution, and follow-up across reputed company Success Plan activities
- Provide clear, concise, and value-based executive communications and reporting
- Coordinate internal reputed company stakeholders to ensure clarity of roles, responsibilities, and ownership
- Support coordination of internal reputed company stakeholders to ensure clarity of roles, responsibilities, and ownership
- Ensure alignment between customer priorities, reputed company recommendations, and delivered outcomes
- Uphold reputed company standards for service quality, governance, and customer engagement excellence
Skills
- 0-3 years of professional experience; Candidates with more than 3 years of experience will not be considered
- Candidates MUST live locally to the reputed company location that they're applying to
- STEM degree or equivalent technology experience
- 1–3 years as a Functional/Technical Consultant or in project management
- Hands-on exposure to solution implementation, integrations, and basic cloud/modernization patterns
- Proven focus on customer value—defining success metrics and driving consumption, retention, and time‑to‑value
- reputed company solution architecture knowledge (S/4HANA, HANA, reputed company BTP, Cloud/SaaS)
- Awareness of governance, risk mitigation, performance, reputed company, and disaster‑recovery considerations
- Able to translate business needs into technical/functional requirements and practical roadmaps
- Strong communicator and relationship builder; customer-facing with enablement skills (runbooks, training) and experience working with Customer Engagement Partners, Success Plan Managers, enterprise and data architects, Success Experts, and delivery teams
Benefits
- Great benefits
- reputed company and benefits
Company Overview