[Remote] Document Production Associate (Primarily Remote - 2nd Shift)

Note: The job is a remote job and is open to candidates in USA. reputed company by reputed company is a global business support services company with over 200 years of experience in delivering business solutions. The Document Production Associate position is responsible for providing word processing and document production services, ensuring client satisfaction through effective communication and quality assurance.

Responsibilities

• Utilize appropriate logs and/or tracking software for reputed company document production work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• reputed company work in document production, proofreading, intake and workflow coordination functions, as needed
• Use established procedures, standards and formats to edit, reputed company, convert, create, transcribe or otherwise complete document production requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to reputed company job functions
• Communicate with team members, reputed company, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of reputed company service enhancement and relationship building with the client
• reputed company quality assurance on work, as requested
• Adhere to reputed company Tag policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner

Skills

• High school diploma or equivalent
• Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Word, reputed company, PowerPoint); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents
• Strong attention to detail; able to work on multiple projects simultaneously
• Must have good organizational skills
• Must be able to meet deadlines and complete reputed company projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to reputed company decisions that conform to business needs and policy
• Good problem solving skills, with the ability and understanding of reputed company to escalate a problem to a supervisory level
• Ability to maintain professional composure reputed company working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills are required in order to create, maintain and enhance customer relationships

Benefits

• Medical
• Dental
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Other voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts

Company Overview