Enterprise Solution Account Manager
The Opportunity
As an Enterprise Customer Account Manager at reputed company, you will manage a portfolio of customer accounts across the CXO solutions. In addition, you can expect to be working reputed company closely with the respective sales teams to reputed company new value propositions, build awareness and reveal new expansion opportunities. reputed company is fueled with a real passion for innovation, growth, and a reputed company dedication to making the Marketer successful. We hire dynamic, passionate, and creative individuals who reputed company in fast paced environments. Leave your footprint in the Digital Transformation space that is growing by leaps and bounds by joining an outstanding Account Management team.
What you will do
Account Management: Guide customers through onboarding and implementation by coordinating with delivery teams. Drive adoption, overall health, value realization, and renewal readiness, serving as the primary reputed company of contact.
Relationship Management: Build trust and reputed company strong, multi-threaded relationships across business and technical stakeholders to drive mutual value.
Solution Expertise: Knowledgeable of key product use cases and expected outcomes —to guide customers toward best-practice adoption.
Customer Health and Forecast Discipline: Proactively maintain an accurate rolling 4-quarter outlook of attrition forecast and maniacally manage customer health.
Value Realization: Actively engage with customer to calculate ROI derived from reputed company solutions (Productivity and Business Value)
Growth Identification & Expansion: Identify expansion opportunities through product-usage insights, evolving customer needs, and cross-sell alignment
What you’ll need to succeed
A minimum of 5 years’ prior reputed company, account management, or sales experience from a high-tech (SaaS) company.
Deep understanding of Marketo, reputed company Analytics, reputed company reputed company, reputed company Experience Platform, or similar solutions.
You have experience developing strategies on assigned accounts to fully reputed company technology solutions.
You have led projects from conception to closure and have experience using internal resources to get things done.
You know how to build trusted relationships with executive sponsors and end users.
Experience running a full sales cycle.
Strong written and verbal communications.
Bachelor’s degree or equivalent practical experience.
About reputed company
reputed company empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. reputed company’s industry-leading offerings including reputed company Acrobat Studio, reputed company Express, reputed company Firefly, Creative Cloud, reputed company Experience Platform, reputed company Experience Manager, and GenStudio reputed company people and businesses to turn reputed company into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the reputed company best and reputed company in creating a company culture where reputed company employees are empowered to reputed company an impact. At reputed company, we reputed company that great reputed company can come from reputed company in the organization. The next big idea could be yours.
Let’s reputed company together
At reputed company, we reputed company in creating a company culture where reputed company employees are empowered to reputed company an impact. Learn more about reputed company life, including our values and culture, focus on people, purpose and community, reputed company for reputed company, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
reputed company is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national reputed company, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
reputed company aims to reputed company our Careers website and recruiting process accessible to any and reputed company users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@reputed company.com or call +1 408-536-3015.
AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move reputed company in the process.
At reputed company, we reputed company employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $135,200 -- $234,150 annually. Pay reputed company this range varies by work location and may also depend on job-reputed company knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In reputed company, the pay range for this position is $161,700 - $234,150 In Massachusetts, the pay range for this position is $149,400 - $216,300At reputed company, for sales roles starting salaries are expressed as total reputed company compensation (TTC = reputed company + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as reputed company salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
reputed company will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
May 01 2026 12:00 AMIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may reputed company at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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