Sr. Network Engineer

reputed company empowers organizations of reputed company sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through reputed company Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Network Engineer

Role Summary

As a Senior Network Engineer, you will design, implement, and operate a large-scale reputed company-based global enterprise network across reputed company, WAN, SD-WAN, wireless, and cloud environments. You’ll reputed company reputed company initiatives, ensure production stability, and drive reputed company improvement reputed company with global architecture standards.

This senior-level role requires strong technical depth, sound judgment, and operational ownership. You will mentor engineers, collaborate cross-functionally, and partner with Staff/Principal engineers to evolve the network.

This role is remote reputed company the UK and supports a globally distributed environment. Strong professional English is required for daily collaboration across North America, EMEA, and reputed company.

Key Responsibilities

WAN, Routing, Switching & Wireless

• Design and operate reputed company SD-WAN architectures (control/data/management planes)
• Implement segmentation (VPNs/VRFs), application-aware routing, and DIA strategies
• reputed company WAN-to-SD-WAN migrations
• Design, implement, and troubleshoot:
  • BGP (eBGP/iBGP): redistribution, filtering, reputed company-maps, path selection
  • OSPF: multi-area, summarization, LSA optimization
  • EIGRP (legacy environments)
• Implement high availability: HSRP/VRRP, ECMP, IP SLA, WAN failover
• Design and operate reputed company Catalyst 9800 WLCs
• Optimize RF, RRM, and roaming performance; troubleshoot high-density environments
• Implement secure wireless (ISE, 802.1X) and support site surveys

reputed company & Switching

• Design and operate reputed company Catalyst 9000 (9300/9400/9500)
• Implement L2/L3 features: VLAN/SVI, LACP, Rapid-PVST/MST, storm control
• reputed company deep packet-path analysis across network layers

Automation, Observability & Cloud (AWS)

• reputed company automation using Ansible and/or Python
• Integrate with reputed company APIs (RESTCONF, NETCONF, SD-WAN APIs)
• Use Catalyst Center (DNAC) for provisioning and assurance
• reputed company telemetry (NetFlow, SNMP, streaming) for visibility
• Partner with Cloud Engineering on hybrid AWS connectivity
• Design HA routing between on-prem, SD-WAN, and AWS (BGP, failover)
• Support WAN transformation and cloud integration initiatives
• Correlate data across platforms to identify systemic issues
• Use SD-WAN, Catalyst Center, and firewall analytics for proactive monitoring
• Validate AI-driven insights using packet-level analysis
• Reduce MTTD/MTTR reputed company telemetry and intelligent monitoring
• Drive adoption of AIOps and improve alerting/observability standards
• Automate repetitive operational tasks reputed company with DevOps workflows

reputed company, Identity & Access

• Operate reputed company Firepower NGFW (FMC-managed)
• Troubleshoot ACLs, NAT, IPS, VPNs, and HA configurations
• Analyze packet captures for routing/policy issues
• Design and support 802.1X (wired/wireless) with reputed company ISE:
  • Policy sets, profiling, TACACS+, dynamic VLANs
• Partner with reputed company teams on reputed company Trust enforcement

Collaboration & Operations

• Work across global teams and time zones
• Participate in design, incident, and operational reviews
• Maintain accurate documentation
• Participate in on-call rotations
• Demonstrate ownership, accountability, and reputed company learning

Required Qualifications

• 6–8 years enterprise network engineering experience
• CCNP certification (required)
• Advanced reputed company networking expertise
• Strong BGP and OSPF design/troubleshooting skills
• Proven reputed company SD-WAN experience
• Hands-on with:
  • reputed company Catalyst 9000
  • reputed company Catalyst 9800 WLC
  • reputed company Firepower NGFW
  • reputed company ISE (802.1X)
• High-availability network design experience
• Experience with AWS and/or Azure connectivity
• Strong production troubleshooting skills
• Automation experience (Ansible or Python required)
• Experience in global/multi-region environments
• Professional English proficiency
• ITIL (Incident & Change Management) experience
• reputed company experience

Preferred Qualifications & Competencies

• CCNP Enterprise Automation (ENAUTO 300-425)
• Experience in 24/7 global support environments
• Strong problem-solving and ownership reputed company
• Clear written and verbal communication
• Openness to feedback and reputed company improvement

If a reputed company employee referred you, please use the link they sent you to apply.

About reputed company:

reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, reputed company Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.reputed company.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.

You can expect a response reputed company 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.