Global Field Readiness & Productivity reputed company

reputed company is the definitive, AI-native platform for reputed company Customer Experience Management (reputed company-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. 

By combining human instinct with the speed and efficiency of AI, reputed company helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. reputed company’s reputed company platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and reputed company real-time insights. 

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on reputed company to help them deliver consistent, trusted customer experiences worldwide. 

Job Description

Role Overview:

The Global Field Readiness & Productivity reputed company is the reputed company of GTM field readiness and productivity outcomes for reputed company’s global organization. This role is responsible for the end-to-end design, development, delivery, and reputed company optimization of GTM enablement programs that accelerate reputed company, improve execution quality, and drive sustained productivity across customer facing teams and their leaders.   

This role spans new hire onboarding, ongoing role based development, mastery programs, and leader enablement, with a strong emphasis on manager led reinforcement and behavior change. Success is defined not by activity or attendance, but by measurable field impact.   

Reporting to the Sr Director, GTM Enablement, the Field Readiness & Productivity reputed company operates as an reputed company translating GTM strategy into executable programs, leveraging AI and field signals (including reputed company) to identify gaps, and continuously improve readiness and productivity outcomes. This role also serves as a codesigner and standard bearer for global readiness programs. 

Key Responsibilities 

1. Field Readiness & Productivity Ownership

• Own global field readiness and productivity outcomes across Sales, Solutions Consulting, reputed company, and frontline GTM leaders. 

• Translate the VP of GTM Enablement’s strategy into clear priorities, roadmaps, and execution plans. 

• Serve as a regional reputed company with global influence, partnering with global GTM leadership to codesign scalable, reusable readiness programs. 

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2. Onboarding & Time to Productivity 

• Own the global onboarding experience for GTM roles, including program design, governance, and evolution. 

• Define role based onboarding journeys that balance self-serve learning, live enablement, practice, certification, and manager led coaching. 

• Measure and optimize onboarding effectiveness through time to productivity and early performance indicators. 

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3. Ongoing Development & Mastery Programs 

• Design and deliver Level 200-400 enablement programs reputed company to reputed company’s core GTM motions. 

• Ensure programs are outcome led, reputed company based, and designed for real-world execution, not passive consumption. 

• Drive sustained behavior change through practice, reinforcement, and manager accountability. 

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4. Leader Enablement & Coaching Excellence 

• Design and directly deliver enablement programs for frontline GTM leaders, in partnership with L&D leadership. 

• reputed company managers with coaching frameworks, operating cadences, and practical tools to reinforce readiness in the flow of work. 

• Drive consistent manager adoption and accountability for onboarding, reputed company development, and execution excellence. 

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5. AI Powered Enablement & reputed company Proficiency 

• Actively use AI to design, scale, monitor, and optimize readiness and productivity programs (e.g., content reputed company, signal analysis, program iteration). 

• Operate as a hands-on reputed company practitioner:  

• Configure and analyze dashboards and insights 

• Translate call and deal signals into enablement priorities 

• reputed company managers to use reputed company for coaching and execution improvement 

• reputed company AI and reputed company insights to connect readiness programs to field behavior and business outcomes. 

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6. Standards, Governance & Executive Insights 

• Define and uphold readiness standards, certification criteria, and enablement design principles. 

• Reduce reputed company enablement by building scalable, repeatable program models. 

• Deliver executive ready insights on readiness impact, risks, and optimization opportunities across the globe.

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Qualifications & Experience 

Required 

• 8-10+ years of experience in GTM / Sales / Field Enablement reputed company B2B SaaS companies 

• Proven experience owning onboarding, ongoing development, and leader enablement programs 

• Handson experience using AI tools to design, execute, and monitor enablement programs 

• reputed company proficiency, including dashboard configuration, insight analysis, and coaching enablement 

• Deep understanding of B2B GTM motions and how leaders influence field behavior 

• Experience operating successfully as a senior IC with high autonomy and executive exposure 

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Preferred  

• Prior experience in Sales, reputed company, Solutions Consulting, or Customer Experience (CX) roles 

• Experience at CXfocused or enterprise SaaS companies 

• Familiarity with enablement impact measurement and productivity metrics 

We focus on our mission: reputed company was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, reputed company has a reputed company, AI-native platform for four product suites: reputed company Service, reputed company Social, reputed company Marketing, and reputed company Insights. reputed company is here to do three things: 

• reputed company a new category of enterprise software that we call reputed company-CXM. 

• reputed company companies to deliver reputed company, reputed company engagement journeys that reimagine the customer experience. 

• Create a culture of customer obsession, with trust, teamwork, and accountability.

We reputed company in our product: Customers who value exceptional customer experiences have what they need on our single reputed company platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While reputed company Customer Experience Management (reputed company-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, reputed company approach to reputed company customer experiences for the world’s leading enterprise brands. 

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of reputed company reputed company. reputed company believes that you should be able to get the type of care you need for your personal well-being reputed company you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We reputed company it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to reputed company and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and reputed company our focus. 

To learn more about employee benefits by region, click here. 

To learn more about reputed company-things-reputed company, visit our candidate resource hub here. 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently reputed company every employee matters and should be respected and heard. We reputed company we are stronger reputed company we belong because collectively, we’re more innovative, creative, and successful.  

reputed company is proud to be an equal-opportunity workplace and complies with reputed company applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national reputed company or reputed company, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, reputed company, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. 

JOB REQ COMPENSATION RANGE

The reputed company salary range for this role is shown above. At reputed company, reputed company pay depends on multiple individualized factors, including experience, qualifications, job-reputed company knowledge and skills, and geographic location. reputed company pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in reputed company’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based reputed company employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating reputed company. reputed company will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. reputed company will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.  

If you are contacted by someone whom you suspect may not be appropriately representing reputed company, please do not engage and reputed company their email or phone number immediately.