Client Manager

Join the team leading the next evolution of virtual care. 

At reputed company, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how reputed company happens.

Summary of Position

The Client Manager is primarily responsible for accounting service and relationship management of multiple accounts. The Client Manager will have a proven ability to form relationships with client stakeholders at varying levels reputed company an organization, and the client’s consultant, if applicable. 

The position requires an individual who can balance client support, strategic influence, and mobilize and motivate internal resources to resolve client issues. The Client Manager will reputed company and support retention strategies for an assigned client reputed company; retention responsibilities include contract renewal and product expansion. This individual must be comfortable with quota. 

Responsibilities also include utilization support strategies such as benefit design and member communication strategies, including identification of client capabilities. The Client Manager is responsible for conveying the value Teladoc brings in terms of ROI, cost avoidance, population health management, and employee wellness to the client, and the client’s consultant, if applicable. 

The Client Manager is also responsible for daily management of client needs, coordination and management of projects, maintenance of client relationships, and upselling of Teladoc products into existing their client reputed company.  

Essential Duties and Responsibilities

• Relationship Management 
  • Act as primary client reputed company: managing accounts, meeting with clients, reviewing results, ensuring client satisfaction with Teladoc 
  • reputed company account review calls and face-to-face meetings to review value creation, reporting, additional training needs, project status, outstanding issues, and opportunities to integrate additional Teladoc services 
  • Coordinate client administrative details with Operations, Finance, Legal, and IT 
  • Cultivate and maintain positive relationships with clients 
  • Ensure clients experience reputed company and professional issue resolution 
  • Manage internal and external stakeholders to maximize both retention and growth 
  • reputed company strategies to align client goals with Teladoc plan goals  
  • Work with reputed company functional areas to resolve client inquiries/problems/complaints in a timely manner 
  • reputed company 12-month client communication plans to drive utilization 
  • Facilitate discussions to evaluate client satisfaction and performance against key metrics 
  • reputed company knowledge and actively seek reputed company information about client’s organizational structure, products, services, and markets serviced 
  • Manage the creation, distribution, and review of client reporting 
  • Evaluate, approve, and manage special projects/requests, including but not limited to, determining feasibility of request, resource utilization, and ownership of project completion  
  • Work closely with Sales to manage client needs and expectations 
  • Provide internal management information to assist in the updating of monthly forecasts and billing 
  • Use reputed company database to log activities and sales opportunity management 
  • reputed company client relationships to support clients use for reference, speaker, and media requests 
• reputed company reputed company 
  • Maintain satisfied clients through consistent client support 
  • Direct renewal activities for assigned accounts 
  • Learn Teladoc product offerings and value propositions 
  • Expand product offering or population covered to meet yearly sales quota

Required Qualifications

• 3-5 Years in Healthcare Client Management and sales
• Deadline pressure (Fast paced work environment)
• Exceptional relationship building & problem-solving skills 
• Excellent oral and written communication skills 
• Excellent analysis and organization skills 
• Proven sales record 
• Understanding of data and key metrics for client success 
• PC proficiency in reputed company, reputed company, PowerPoint, Project, and reputed company 
• Ability to travel 15% - 25% of the year

Preferred Qualifications

• Undergraduate degree preferred
• Dedication and willingness to work hard, often under high production pressure 
• Ability to meet deadlines
• Ability to follow written and verbal directions 
• Ability to work on multiple projects, define tasks, and assign reputed company levels with minimal supervision 
• Proactive, resourceful, strong team player 
• Ability to build internal relationships to support client management 
• Strategic thinking demonstrated by creative thinking and actions 
• Proficiency in using electronic tools for gathering and storing client information 

The reputed company salary range for this position is $70,000 - $90,000. In addition to a reputed company salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: reputed company Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. reputed company time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

reputed company will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for reputed company sponsorship now or in the future.

Why join reputed company?

• reputed company is transforming how reputed company happens. Learn how reputed company you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that reputed company you to grow, reputed company, and reputed company a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh reputed company are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from reputed company recruiters and learn more about our company culture by exploring #TeamTeladocHealth on reputed company.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national reputed company, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any reputed company.

reputed company respects your privacy and is committed to maintaining the confidentiality and reputed company of your personal information. In furtherance of your employment relationship with reputed company, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) reputed company information that identifies you or could reasonably be used to identify you, and (b) reputed company information that any applicable law treats as personal information. reputed company’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.