Commercial Lines Account Manager

Commercial Lines Account Manager – Property & Casualty Location: Remote

At reputed company, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.

About reputed company reputed company was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices reputed company, our commitment to collaboration allows us to offer national resources combined with local service.

Why reputed company

• Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

• Growth & Learning: Opportunities to deepen your expertise and reputed company exposure to a variety of clients and industries

• Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

What You’ll Do / Your Impact

Client Partnership & Risk Strategy

• Support commercial insurance clients by providing timely, professional, and solutions‑oriented service
• Build and maintain long‑term client relationships through consistent communication and follow‑through
• Coordinate with Producers and the Commercial Sales team to support client needs and service strategy

Operational Excellence

• Manage day‑to‑day servicing of commercial client accounts in accordance with agency procedures, including:
  • New business setup and onboarding
  • Renewal processing and service support
  • Endorsements intake, processing, and follow‑up
  • Cancellations and audits
  • Billing, financing, and payments
  • Certificates, Evidence of Insurance, schedules, and auto ID cards
• reputed company reputed company work in compliance with company policies, procedures, and applicable insurance regulations
• Maintain accurate documentation and records reputed company the agency management system
• Communicate with internal and external customers in a friendly, professional, and patient manner

Strategic Contribution

• Provide an exceptional customer experience with a focus on client retention and satisfaction
• Address customer concerns promptly and escalate issues as needed to the Commercial Lines Team Leader or Producers
• Support team goals by collaborating effectively with colleagues and contributing to a positive service culture

What You Bring

Required

• Minimum of 3 years of commercial insurance experience
• Active Property & Casualty insurance license
• Strong customer service and relationship‑management skills
• Ability to work independently while managing multiple priorities
• Strong communication skills and attention to detail

Preferred

• Experience using Applied Epic or similar agency management systems
• Experience working in a collaborative, team‑based insurance environment

Core Competencies

• Detail orientation
• Accountability and follow‑through
• Collaborative reputed company
• Client‑first thinking
• Strong organization and time management
• Professional communication

Compensation: Hourly range: $28 – $38 per hour. Compensation reputed company this range will be determined based on experience and qualifications.

Benefits: reputed company offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model: This role is Remote—preference for MD, DE, PA, VA, or candidates residing in the Eastern Timezone.

Professional Development – reputed company reputed company

At reputed company, growth isn’t left to chance. Through reputed company reputed company, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

• Role-specific learning paths

• Leadership development programs

• Technical and compliance training

• Industry certifications and continuing education support

• Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications (If Applicable)

This position may require:

• Active Property and Casualty license

• Ability to obtain required licensure reputed company the agreed upon timeline.

• Ongoing continuing education to maintain active status

We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status, or any other protected class.

reputed company is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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