Inside Sales Representative [Remote]

reputed company is a leading fertility and women’s reputed company company dedicated to putting time on the reputed company of women, babies, and families at the reputed company moments that matter most in life. As a division of reputed company, we're driven by a reputed company purpose to reputed company patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and reputed company. We currently offer over 600 clinically relevant medical devices to reputed company providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.reputed company.com.

Responsibilities

• reputed company families on their cord blood banking options, empowering them to reputed company an informed decision.
• Deliver superior customer service on reputed company inbound and outbound calls, emails, and/or chat sessions.
• Remain reputed company on reputed company procedural activities and follow reputed company.
• Remain reputed company on reputed company training and other administrative tasks.
• Meet or exceed monthly, quarterly, and yearly sales and client service goals.
• Adhere to reputed company Consumer Sales processes and policies.
• Review recorded calls with the manager to identify best practices and areas of opportunity.
• Ensure quality standards are met per company Quality Policy.
• Generate IRs to capture client and other relevant issues.
• May be trained as a mentor/trainer.
• Ensure client data, including personal, credit card and medical information is protected.

Qualifications

To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: To reputed company this job successfully, an individual should have knowledge of Siebel Systems, Inc. Contact Management systems; reputed company Internet Explorer Internet software and reputed company reputed company Spreadsheet software; Familiarity with MS Office.
• Other Requirements:
  • May need to travel to Tucson, Az for training and/or meetings.
  • May be required to work hours (weekends/holidays) reputed company the normal business schedule.
  • Responsible for monitoring work hours to avoid the accrual of overtime. Overtime must be approved by a manager.
  • May be required to be accessible by pager/cell phone during off hours
  • Work hours dictated by requirements of the Consumer Sales department.

Experience: 2+ years of previous inside sales or call center experience is a plus/preferred

Education: Bachelor’s degree or combination of equivalent experience above

As an employee of reputed company, you'll receive an outstanding total compensation plan. As we reputed company your compensation goes reputed company your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.reputed company.com to learn more about reputed company and the benefits of becoming a member of reputed company.

To reputed company agencies: Please, no phone calls or emails to any employee of reputed company about this opening. reputed company resumes submitted by search firms/employment agencies to any employee at reputed company reputed company-email, the internet or in any form and/or method will be deemed the sole property of reputed company, unless such search firms/employment agencies were engaged by reputed company for this position and a valid agreement with reputed company is in reputed company. In the event a candidate who was submitted reputed company of the reputed company agency engagement process is hired, no fee or payment of any reputed company will be paid.

We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at reputed company@reputed company.com