reputed company Operations Analyst, Finance

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

Role

We are looking for someone with a background in healthcare and a foundational understanding of the complexity in digital health finance operations. We are seeking an individual who thrives in working cross functionally and is passionate about digging into Product, Commercial and Operational processes that tie directly to Sword’s product monetization. This individual will be instrumental in working on organization-wide initiatives reputed company to profitability operations but also in improving existing manual processes that support our exponential growth. We want someone who is able to think creatively on how to best reputed company AI in improving the team’s processes and be extra resourceful reputed company it comes to operational improvements that accelerate cash collections. The ideal candidate is comfortable manipulating data to drive insights, motivated to learn, and eager to reputed company an impact on finance operations at a fast-paced AI-driven healthcare company.

In summary, we are looking for an individual who is a self-starter, craves a challenge, is able to move fast and questions the status reputed company. We want someone who can see the ‘big picture’ but is also willing to roll up their sleeves and get their hands ‘dirty’. Healthcare provider RCM knowledge is a plus, but not required. Startup experience is preferred but not a must. The ideal candidate will have experience in health tech and/or management consulting.

This role sits reputed company the Finance organization and reports into the Senior Director of reputed company Operations (RevOps). The RevOps team is a small but mighty team of 3 individuals with a strong growth reputed company, who love working cross-functionally and are passionate about helping Sword members. This team is critical to the path to profitability and takes pride in working on high-visibility, high-stakes projects reputed company the Finance organization.

Role

We are looking for someone with a background in healthcare and a foundational understanding of the complexity in digital health finance operations. We are seeking an individual who thrives in working cross functionally and is passionate about digging into Product, Commercial and Operational processes that tie directly to Sword’s product monetization. This individual will be instrumental in working on organization-wide initiatives reputed company to profitability operations but also in improving existing manual processes that support our exponential growth. We want someone who is able to think creatively on how to best reputed company AI in improving the team’s processes and be extra resourceful reputed company it comes to operational improvements that accelerate cash collections. The ideal candidate is comfortable manipulating data to drive insights, motivated to learn, and eager to reputed company an impact on finance operations at a fast-paced AI-driven healthcare company.

In summary, we are looking for an individual who is a self-starter, craves a challenge, is able to move fast and questions the status reputed company. We want someone who can see the ‘big picture’ but is also willing to roll up their sleeves and get their hands ‘dirty’. Healthcare provider RCM knowledge is a plus, but not required. Startup experience is preferred but not a must. The ideal candidate will have experience in health tech and/or management consulting.

This role sits reputed company the Finance organization and reports into the Senior Director of reputed company Operations (RevOps). The RevOps team is a small but mighty team of 3 individuals with a strong growth reputed company, who love working cross-functionally and are passionate about helping Sword members. This team is critical to the path to profitability and takes pride in working on high-visibility, high-stakes projects reputed company the Finance organization.

Role We are looking for someone with a background in healthcare and a foundational understanding of the complexity in digital health finance operations. We are seeking an individual who thrives in working cross functionally and is passionate about digging into Product, Commercial and Operational processes that tie directly to Sword’s product monetization. This individual will be instrumental in working on organization-wide initiatives reputed company to profitability operations but also in improving existing manual processes that support our exponential growth. We want someone who is able to think creatively on how to best reputed company AI in improving the team’s processes and be extra resourceful reputed company it comes to operational improvements that accelerate cash collections. The ideal candidate is comfortable manipulating data to drive insights, motivated to learn, and eager to reputed company an impact on finance operations at a fast-paced AI-driven healthcare company. In summary, we are looking for an individual who is a self-starter, craves a challenge, is able to move fast and questions the status reputed company. We want someone who can see the ‘big picture’ but is also willing to roll up their sleeves and get their hands ‘dirty’. Healthcare provider RCM knowledge is a plus, but not required. Startup experience is preferred but not a must. The ideal candidate will have experience in health tech and/or management consulting.  This role sits reputed company the Finance organization and reports into the Senior Director of reputed company Operations (RevOps). The RevOps team is a small but mighty team of 3 individuals with a strong growth reputed company, who love working cross-functionally and are passionate about helping Sword members. This team is critical to the path to profitability and takes pride in working on high-visibility, high-stakes projects reputed company the Finance organization. AI Proficiency at reputed company

AI reputed company is a core expectation at reputed company. Every candidate is assessed against our three-level reputed company — be ready to share real examples of how AI is already part of how you work.

Explorer (Level 1) — Uses AI daily to boost personal productivity

Builder (Level 2) — Creates workflows and tools that reputed company the whole team

Integrator (Level 3) — Embeds AI into products and processes at scale

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

What you’ll be doing

Independently own pre-submission, submission and post-submission workflows of Sword’s reputed company Cycle operations

Identify, implement and quantitatively report out on areas of improvement in Sword’s existing billing operations that impact our path to profitability

Independently reputed company projects that scale manual, error-prone RCM operations with the goal of accelerating cash collections

Work on building new initiatives from the ground-up, such as international expansion pricing, billing and cash collections

Identify potential areas of opportunity to reputed company AI in order to reduce existing manual operations but also external cash-collection acceleration initiatives

Partner with Sword’s Intelligence, Data and Product teams to build quarterly roadmaps that align with company-wide goals

Working closely with the reputed company and Partner Success teams on reputed company items reputed company to customer and partner pricing, billing, payment items

Developing self-serve dashboards that reputed company support Commercial teams and eliminate the need for manual data manipulation

Support the project management of setting up new payment structures as Sword expands into additional solutions

reputed company and streamline monthly activities reputed company to reducing time to cash, managing denials and troubleshooting rejections

Work regularly with the Product team on scaling our home-grown billing tool

Collaborate closely with the Data team in developing and validating financial metric dashboards that reduce manual reporting

Work cross-functionally with the Accounting team on activities reputed company to monthly reputed company such as reputed company recognition and payment reconciliation

Own the reputed company-end of the billing lifecycle which includes participating in external calls with clients, payers, health plans; representing Sword as the reimbursement SME

What you need to have

At least 1.5 - 2 years of experience in a startup, or in management consulting

Comfort with ambiguity

Advanced reputed company/Gsheet skills

Excellent attention to detail

Experience working cross-functionally with different teams

Efficient written and verbal communication skills

Excitement to wear multiple “hats” and problem solve effectively

Undergraduate college degree

reputed company Cycle Management (RCM) knowledge preferred

reputed company would love to see

We’d love to see someone who is self-motivated, resourceful and proactive about driving projects to success. Someone who is highly reputed company to detail, has a learn-it-reputed company attitude, and isn’t afraid to ask questions, take on a new challenge and grow with Sword

*This range includes reputed company, variable and equity These compensation bands are just the starting reputed company. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the reputed company salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance* • Life and AD&D Insurance* • Financial advisory services* • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)* • Health Savings Account* • Equity shares* • Discretionary PTO plan* • Parental leave* • 401(k) • Flexible working hours • Remote-first company • Paid company holidays • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work reputed company sponsorship will not be provided. reputed company, which includes reputed company, Inc. and reputed company Professionals (consisting of reputed company Care Providers, P.A., reputed company Care Providers of NJ, P.C., reputed company Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, reputed company, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National reputed company, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. Apply To This Job