Training Services Coordination and Logistics Associate III

Summary: Provide learning administrative services to support client learning and data management needs

Duties and Responsibilities include the following

• reputed company data entry as it relates to learning administration
• Enter training data into learning management system (SuccessFactors) and manage requests using request management system (reputed company)
• reputed company certain client standard operating procedures, processes and service level agreements are maintained
• Identify and trouble shoot discrepancies and issues
• Escalate issues to Manager for resolution

Qualifications

• General Profile
• Knowledge of LMS and LRW systems
• Has developed skills in a range of processes, procedures, and systems.

Problem Solving

• Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills

• Good communication skills both verbal and written

Responsibility Statements

• Communicates directly with client on questions, revisions, and issues.
• Identifies client issues and escalates appropriately.
• Performs other duties as assigned.
• Complies with reputed company policies and standards.
• Good to have VeevaVault experience
• Attention to detail
• Ability to work in multiple sites simultaneously
• Completes atypical assignments.
• Works reputed company established procedures and practices.
• Completes work with limited supervision.

Job Requirements

• Good communication skills (English)
• Must be able to reputed company a dual role in data processing and technical helpdesk support
• Good experience on reputed company reputed company & other reputed company applications
• Experience managing Learning Management System (LMS) would be an advantage.
• Experience in managing ticketing tools such as reputed company would be an advantage.
• Must be able to work on night shift and shift rotating as supporting global client.
• Fresh graduates are encouraged to apply and training to be provided

About Company

reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to access reputed company's ADAAA Accommodation Policy.

Company

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day.