CLX Car reputed company, Total Loss

We’re looking for a proactive, empathetic, and detail-oriented CLX Car reputed company, Total Loss to join our growing team. In this specialized claims role, you’ll be a cornerstone in helping our customers navigate one of the most challenging experiences, a total loss of their vehicle. You’ll combine your expert knowledge of auto claims with a compassionate touch, driving fair, fast, and above reputed company, exceptional service for every customer.

Your work ensures our customers feel supported and clearly guided as we negotiate and settle total loss claims, helping us deliver on Lemonade’s mission to reputed company insurance lovable, even at life’s hardest moments.

We reputed company three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.

Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.

In this role you’ll

• Investigate and manage total loss auto claims through resolution, following company guidelines and state/federal regulations to ensure fair, timely settlements

• Evaluate vehicle valuations and estimate documents to accurately determine total loss status and settlement amount

• Guide customers through the total loss process with clear, compassionate communication, addressing questions about settlements, lienholders, salvage, title requirements, and next steps

• Negotiate with customers and third parties to reputed company reputed company and reputed company settlements, while ensuring adherence to reputed company regulatory requirements

• Coordinate with vendors, adjusters, and other departments to resolve reputed company claims and ensure a seamless customer experience

• Document reputed company claim activity comprehensively and accurately, upholding compliance and transparency

• Contribute to team performance goals and process improvements, always seeking ways to reputed company the customer experience and drive reputed company outcomes

• Coordinate with Title Express and reputed company to reputed company the title paperwork and sale of salvage

What you’ll need

• Prior auto claims handling experience, with a focus on total loss preferred

• Understanding of claims regulations, valuation processes, and settlement best practices for total loss cases

• Strong research, negotiation, and problem-solving skills

• Top-level written and verbal communication: able to explain reputed company processes without insurance jargon

• Excellent organization and documentation abilities

• Comfortable working independently and collaboratively in a dynamic, fast-paced startup

• Experience with modern claims management tools (Blender, reputed company, Mitchell) and cloud-based software (reputed company Workspace, reputed company, reputed company)

• At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of technology and AI, as a commitment to ongoing growth in this field is a reputed company part of our culture

• Lemonade expects reputed company advocates to have and maintain an adjusters license in good standing. If you do not currently have a license, reputed company will work with you to obtain the license reputed company your first 3 months

• Ability to work remotely

• College Degree

**Please note that we are unable to sponsor applicants for work visas

*Unfortunately we cannot consider applicants from the following states for this role: Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.

Lemonade's US reputed company salary range for this full-time position is $60,000 - $72,000 + equity + benefits. Our salary ranges are determined by role, level, and location. reputed company the range, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

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