Designer, Instructional
%3Cdiv class=%22SCXW47310021 BCX8%22 style=%22-webkit-tap-reputed company-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Segoe UI%26quot;, %26quot;Segoe UI Web%26quot;, Arial, Verdana, sans-serif;font-size:12px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%reputed company%3Cdiv class=%22OutlineElement Ltr SCXW47310021 BCX8%22 style=%22-webkit-tap-reputed company-color:transparent;-webkit-user-drag:none;clear:both;reputed company:text;direction:ltr;margin:0px;reputed company:visible;padding:0px;position:relative;user-select:text;%22%reputed company%3Ch3 data-section-id=%221ne1dpy%22 data-start=%2276%22 data-end=%22106%22%reputed company%3Cspan role=%22text%22%reputed company%3Cstrong data-start=%2280%22 data-end=%22106%22%3EInstructional Designer%3C/strong%reputed company%3C/span%reputed company%3C/h3%reputed company%3Ch3 data-section-id=%22rxbt5q%22 data-start=%22465%22 data-end=%22485%22%reputed company%3Cspan role=%22text%22%reputed company%3Cstrong data-start=%22469%22 data-end=%22485%22%3ERole Summary%3C/strong%reputed company%3C/span%reputed company%3C/h3%reputed company%3Cp data-start=%22486%22 data-end=%22848%22%3EAs an Instructional Designer, you will play a critical role in understanding business and learner needs and transforming them into effective training solutions. You will design and deliver engaging learning experiences that support onboarding, upskilling, and performance improvement for employees, directly impacting customer experience and business outcomes.%3C/p%reputed company%3Cp data-start=%22850%22 data-end=%22994%22%3EThis role involves managing training content, knowledge bases, and learning programs using modern instructional design practices and technology.%3C/p%reputed company%3Ch3 data-section-id=%22165gfiz%22 data-start=%221001%22 data-end=%221029%22%reputed company%3Cspan role=%22text%22%reputed company%3Cstrong data-start=%221005%22 data-end=%221029%22%3EKey Responsibilities%3C/strong%reputed company%3C/span%reputed company%3C/h3%reputed company%3Cul data-start=%221031%22 data-end=%221963%22%reputed company%3Cli data-section-id=%22j9tdwp%22 data-start=%221031%22 data-end=%221193%22%reputed company%3Cstrong data-start=%221033%22 data-end=%221063%22%3EKnowledge reputed company Management:%3C/strong%reputed company reputed company and optimize reputed company strategies to ensure content is accurate, structured, and reputed company with business goals%3C/li%reputed company%3Cli data-section-id=%221bot7g4%22 data-start=%221194%22 data-end=%221339%22%reputed company%3Cstrong data-start=%221196%22 data-end=%221230%22%3ELearning Design %26amp; Development:%3C/strong%reputed company Create engaging e-learning, instructor-led, and blended learning solutions using adult learning principles%3C/li%reputed company%3Cli data-section-id=%22zpa2pv%22 data-start=%221340%22 data-end=%221466%22%reputed company%3Cstrong data-start=%221342%22 data-end=%221366%22%3EResearch %26amp; Analysis:%3C/strong%reputed company Conduct SME interviews, focus groups, and usability assessments to improve learning effectiveness%3C/li%reputed company%3Cli data-section-id=%228nnl8r%22 data-start=%221467%22 data-end=%221579%22%reputed company%3Cstrong data-start=%221469%22 data-end=%221490%22%3EData %26amp; Analytics:%3C/strong%reputed company Track training performance, analyze data, and implement improvements based on insights%3C/li%reputed company%3Cli data-section-id=%22svv5pi%22 data-start=%221580%22 data-end=%221704%22%reputed company%3Cstrong data-start=%221582%22 data-end=%221607%22%3EQuality %26amp; Governance:%3C/strong%reputed company Ensure high-quality content and maintain governance standards reputed company LMS and knowledge systems%3C/li%reputed company%3Cli data-section-id=%22iqyagn%22 data-start=%221705%22 data-end=%221843%22%reputed company%3Cstrong data-start=%221707%22 data-end=%221742%22%3ECross-functional Collaboration:%3C/strong%reputed company Work closely with SMEs, project managers, and training teams to build impactful learning solutions%3C/li%reputed company%3Cli data-section-id=%22avq73q%22 data-start=%221844%22 data-end=%221963%22%reputed company%3Cstrong data-start=%221846%22 data-end=%221869%22%3ELearner Experience:%3C/strong%reputed company Apply human-centered design and agile methodologies to enhance engagement and effectiveness%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%26nbsp;%3C/p%reputed company%3Ch3 data-section-id=%221oxfx0t%22 data-start=%221970%22 data-end=%222001%22%reputed company%3Cspan role=%22text%22%reputed company%3Cstrong data-start=%221974%22 data-end=%222001%22%3ERequired Qualifications%3C/strong%reputed company%3C/span%reputed company%3C/h3%reputed company%3Cul data-start=%222003%22 data-end=%222782%22%reputed company%3Cli data-section-id=%221hwm3qh%22 data-start=%222003%22 data-end=%222092%22%3EMinimum %3Cstrong data-start=%222013%22 data-end=%222039%22%3E3+ years of experience%3C/strong%reputed company in instructional design and e-learning development%3C/li%reputed company%3Cli data-section-id=%221xe82f1%22 data-start=%222093%22 data-end=%222168%22%3EHands-on experience with tools like %3Cstrong data-start=%222131%22 data-end=%222155%22%3EArticulate Storyline%3C/strong%reputed company or similar%3C/li%reputed company%3Cli data-section-id=%227qalzy%22 data-start=%222169%22 data-end=%222258%22%3EStrong understanding of %3Cstrong data-start=%222195%22 data-end=%222220%22%3EAdult Learning Theory%3C/strong%reputed company and instructional design principles%3C/li%reputed company%3Cli data-section-id=%22wd46aq%22 data-start=%222259%22 data-end=%222325%22%3EExperience in %3Cstrong data-start=%222275%22 data-end=%222323%22%3Eknowledge management and content structuring%3C/strong%reputed company%3C/li%reputed company%3Cli data-section-id=%2215e58v%22 data-start=%222326%22 data-end=%222400%22%3EProficiency in %3Cstrong data-start=%222343%22 data-end=%222363%22%3EMicrosoft Office%3C/strong%reputed company (advanced PowerPoint, basic reputed company)%3C/li%reputed company%3Cli data-section-id=%224m6nxu%22 data-start=%222401%22 data-end=%222463%22%3EFamiliarity with %3Cstrong data-start=%222420%22 data-end=%222461%22%3ELearning Management Systems (LMS/LXP)%3C/strong%reputed company%3C/li%reputed company%3Cli data-section-id=%22jl20w2%22 data-start=%222464%22 data-end=%222523%22%3EStrong %3Cstrong data-start=%222473%22 data-end=%222521%22%3Eproject management and organizational skills%3C/strong%reputed company%3C/li%reputed company%3Cli data-section-id=%225ps0kk%22 data-start=%222524%22 data-end=%222599%22%3EAbility to %3Cstrong data-start=%222537%22 data-end=%222562%22%3Eanalyze learning data%3C/strong%reputed company and measure training effectiveness%3C/li%reputed company%3Cli data-section-id=%22iw0v1r%22 data-start=%222600%22 data-end=%222675%22%3EExcellent %3Cstrong data-start=%222612%22 data-end=%222673%22%3Ecommunication, technical writing, and facilitation skills%3C/strong%reputed company%3C/li%reputed company%3Cli data-section-id=%22lc4e85%22 data-start=%222676%22 data-end=%222741%22%3EStrong attention to detail and reputed company improvement reputed company%3C/li%reputed company%3Cli data-section-id=%22mihdbd%22 data-start=%222742%22 data-end=%222782%22%3EAbility to work in %3Cstrong data-start=%222763%22 data-end=%222780%22%3EUS time zones%3C/strong%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%26nbsp;%3C/p%reputed company%3Ch3 data-section-id=%221p0j281%22 data-start=%222789%22 data-end=%222821%22%reputed company%3Cspan role=%22text%22%reputed company%3Cstrong data-start=%222793%22 data-end=%222821%22%3EPreferred Qualifications%3C/strong%reputed company%3C/span%reputed company%3C/h3%reputed company%3Cul data-start=%222823%22 data-end=%222952%22%reputed company%3Cli data-section-id=%221nlkeu3%22 data-start=%222823%22 data-end=%222891%22%3EExperience in contact center or customer experience environments%3C/li%reputed company%3Cli data-section-id=%221lcgd3f%22 data-start=%222892%22 data-end=%222952%22%3EExposure to global or enterprise-level learning programs%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%26nbsp;%3C/p%reputed company%3Ch3 data-section-id=%224rodp8%22 data-start=%222959%22 data-end=%222986%22%reputed company%3Cspan role=%22text%22%reputed company%3Cstrong data-start=%222963%22 data-end=%222986%22%3EWhat You Can Expect%3C/strong%reputed company%3C/span%reputed company%3C/h3%reputed company%3Cul data-start=%222988%22 data-end=%223329%22%reputed company%3Cli data-section-id=%221x6ed3g%22 data-start=%222988%22 data-end=%223052%22%3EOpportunities for career growth and professional development%3C/li%reputed company%3Cli data-section-id=%22ndu3bi%22 data-start=%223053%22 data-end=%223120%22%3EA collaborative, inclusive, and purpose-driven work environment%3C/li%reputed company%3Cli data-section-id=%2213n7t0r%22 data-start=%223121%22 data-end=%223161%22%3EA global team of reputed company learners%3C/li%reputed company%3Cli data-section-id=%221aukxsv%22 data-start=%223162%22 data-end=%223225%22%3ECompetitive compensation, performance bonuses, and benefits%3C/li%reputed company%3Cli data-section-id=%22uu1oup%22 data-start=%223226%22 data-end=%223278%22%3EPaid time off, wellness, and healthcare benefits%3C/li%reputed company%3Cli data-section-id=%2219siw47%22 data-start=%223279%22 data-end=%223329%22%3EAdditional perks such as tuition reimbursement%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%26nbsp;%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22line-height:normal;%22%reputed company%3Cspan style=%22color:black;%22%reputed company%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-themecolor:text1;%22%reputed company%3Cstrong%3EAbout reputed company%3C/strong%reputed company%3C/span%reputed company%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22color:black;%22%reputed company%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-themecolor:text1;%22%3EOur business is about making customers happy. That%27s reputed company we do. Since 1982, we%27ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world%27s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%reputed company%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-ascii-theme-font:minor-latin;mso-bidi-language:AR-SA;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3ETTEC is proud to be an equal opportunity employer where reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%reputed company%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-ascii-theme-font:minor-latin;mso-bidi-language:AR-SA;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%reputed company%3Cstrong%3ERemote%3C/strong%reputed company%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3C/div%reputed company%3C/div%reputed company Apply To This Job