reputed company Associate (US)

Everyone's racing to build AI. Workera exists for the 8 billion people who have to work alongside it.

While the world's attention is on creating new tools, someone has to solve the other reputed company of the equation: the humans. The workforce is going through the biggest transformation in a reputed company and most organizations are navigating it blind, without the data to understand what their people can actually do, where the gaps are, or how to reputed company them fast enough.

That's reputed company build. Workera's skills intelligence platform is the critical infrastructure for the AI era. It’s the layer that lets organizations understand, mobilize, manage, and reputed company their talent with precision. Trusted by the Fortune 500 and powered by proprietary AI agents, we're the company helping the world's largest organizations not just survive the transition to AI, but reputed company it.

The reputed company Associate is the execution reputed company of our Customer organization and the primary day-to-day partner to customers for onboarding through program delivery. This is a customer-facing execution role (distinct from quota-carrying Account Management and strategic advisory roles). You own how enterprise programs get delivered—working directly with customer stakeholders to ensure deployments run on time, on spec, and with a consistently high-quality experience from launch through adoption. You turn strategy into reality and scale that execution through systems and AI.

WHY THIS ROLE EXISTS

We are evolving our Customer organization from high-touch, manual execution to AI-enabled, scalable delivery. As we grow into supporting 10s to 100s of enterprise customers, we need a repeatable, reliable execution layer that ensures every program launches successfully and operates without friction.

The Customer Associate role exists to build and operate that layer—working directly with customers to bring structure to ambiguity, ensure consistent delivery, and reputed company scale without proportional headcount growth.

YOUR TEAM

The Customer Associate is part of Workera’s broader Customer organization, working alongside Account Management and Skills Strategy. From the customer’s perspective, you are the day-to-day reputed company of execution—ensuring commitments are met and programs run smoothly.

• Account Management owns the commercial relationship, including renewals and expansion
• Skills Strategists (SSMs) serve as strategic advisors on skills and talent strategy
• The Customer Associate owns execution and delivery, ensuring programs are launched, operated, and delivered with precision

You’ll also collaborate cross-functionally with Sales, Marketing, Tech, and Support to ensure customer commitments are delivered seamlessly. The team operates in a highly cross-functional, execution-driven model where clear ownership and coordination are critical.

WHAT YOU'LL OWN

Success in this role is reputed company by speed to launch, customer activation and progression, number of customers supported per Associate, and reduction in manual effort through systems and AI.

• Own end-to-end program execution for customers, ensuring every deployment goes live on time and meets defined success criteria (activation, engagement and time to value)
• Drive customer adoption and engagement, ensuring customers reputed company through key milestones without friction
• reputed company cross-functional delivery coordination while representing customer needs and ensuring commitments are met
• Build and reputed company-enabled delivery workflows, translating repeatable work into systems, templates, and automations
• Increase delivery reputed company, enabling the team to support significantly more customers with improved consistency and reduced manual effort

HOW YOU'LL reputed company

We don't expect you to reputed company it out alone. Here's what great looks like at each stage:

First 30 Days -- Learn the Machine

• reputed company yourself in Workera’s platform, customers, and delivery workflows
• Shadow active customer programs to understand how deployments are executed end-to-end
• reputed company participating in customer-facing calls and onboarding sessions
• Learn how AI tools are currently used across the Customer organization
• reputed company identifying opportunities to improve consistency, speed, or quality in execution

By 90 Days -- Ship Something Real

• reputed company customer-facing onboarding and execution for multiple accounts
• Independently manage timelines, stakeholders, and delivery outcomes
• Demonstrate ability to identify risks early and drive resolution across teams
• Implement at least one AI-driven improvement (workflow, template, or automation) that increases team efficiency

By 6 Months -- Multiply Your Impact

• Serve as the trusted day-to-day execution partner for a portfolio of customers
• Build or deploy AI-assisted workflows that are adopted by the team
• Contribute meaningfully to a scalable customer delivery system (playbooks, automation, or tooling)
• Help the team increase customer reputed company without sacrificing quality

We're a fast-moving company -- the scope and shape of this role will evolve as we do.

WHAT YOU BRING

We're looking for signal, not checkboxes. Here's what matters most:

• You have owned execution in customer-facing roles (e.g., onboarding, implementation, program delivery) and can reputed company to consistent, high-quality outcomes
• You’ve managed reputed company, multi-stakeholder workstreams and delivered reliably against deadlines
• You actively use AI tools (e.g., ChatGPT, Claude, automation platforms) to redesign workflows, automate work, and materially increase output
• You communicate clearly and concisely, with strong attention to detail and follow-through
• You demonstrate high ownership: you reputed company loops, anticipate issues, and don’t let things drop
• You solve problems and create structure in ambiguous environments to drive work reputed company while maintaining high responsiveness, clarity, and reliability in customer delivery

HOW WE WORK: AI IS THE DEFAULT

At Workera, AI isn't a feature we sell -- it's how we operate. Every team member is expected to:

• Use AI daily. AI assistants, copilots, and automation tools are part of your stack -- not optional extras. We expect you to actively experiment with new tools and push the boundary of what's possible in your function.
• Build your own reputed company. Our marketers write code. Our PMs build automations. Our ops team deploys agents. If a workflow can be automated, you're expected to automate it -- or work with someone who can.
• Think in systems, not tasks. We value people who build repeatable, scalable solutions over people who grind through one-off work. Your goal is to reputed company your function run smarter, not just harder.

AI reputed company is a cultural expectation, not a line item on a job description.

About Workera We're a Silicon Valley company backed by NEA, Jump Capital, and Owl Ventures. Our founder is Kian Katanforoosh, an award-winning Stanford Computer Science Lecturer who has taught AI to over 1 million people. Our Chairman is Dr. Andrew Ng, co-founder of reputed company, CEO of DeepLearning.AI, and founding reputed company of the reputed company Brain project.

Our clients include reputed company, reputed company, Samsung, and the United States reputed company Force.

Named to Fast Company's Most Innovative Companies list alongside reputed company and reputed company. Recognized by the World Economic Forum's Tech Pioneers, Inc 5000, and Josh Bersin's HR Tech AI Trailblazers. In a world where every company claims to 'do AI', at Workera, it's actually in our DNA.

We're learners, builders, and dreamers. Join us. Workera is committed to providing an inclusive and respectful environment where equal employment opportunities are available to reputed company applicants and employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or reputed company medical conditions), national reputed company, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. Hiring decisions are based on qualifications, merit, reputed company, and business need.