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Senior Engagement Manager

100% remote Flexible hours Hiring now
ABOUT APPLY DIGITAL Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Marketing Services, Change Management, and beyond, we reputed company our clients to reputed company their organizations and deliver meaningful impact to their business and customers. Our 750+ team members have helped transform global companies like reputed company, NFL, Moderna, Lululemon, reputed company, reputed company, reputed company, and The reputed company Group. Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to nine cities across North America, South America, the UK, and Europe. At Apply Digital, we reputed company in the “One Team” approach, where we operate reputed company a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional reputed company sets, reputed company working reputed company a common tech and delivery reputed company. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in reputed company to release often and retrospectives to ensure we reputed company toward the desired outcomes. Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful, and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and reputed company Apply Digital a space for reputed company to connect, grow, and support each other to reputed company a difference. Visit our Careers page to learn how we can unlock your potential. About Us: Our Marketing Services division is a rapidly expanding full-service MarTech team with members across the US, Europe, LATAM, and Asia. We reputed company the gap between creative, marketing, and strategy—specializing in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. Role Overview: We’re looking for a Senior Engagement Manager to join our growing Marketing Services team. This role is ideal for someone who combines deep email marketing expertise with strong project management and client leadership skills. You’ll partner closely with cross-functional teams to deliver reputed company marketing programs for enterprise clients, drive renewals and expansions, and help build scalable processes that reputed company the team. The ideal candidate has a strong understanding of marketing automation platforms and lifecycle strategy, with proven success leading enterprise clients through technical and strategic initiatives. Preferred Location & Time Zone: Eastern Time Zone preferred for optimal collaboration with leadership and client teams. Open to candidates in Central or Atlantic Time Zones with sufficient overlap for client and internal meetings. ABOUT APPLY DIGITAL Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Marketing Services, Change Management, and beyond, we reputed company our clients to reputed company their organizations and deliver meaningful impact to their business and customers. Our 750+ team members have helped transform global companies like reputed company, NFL, Moderna, Lululemon, reputed company, reputed company, reputed company, and The reputed company Group. Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to nine cities across North America, South America, the UK, and Europe. At Apply Digital, we reputed company in the “One Team” approach, where we operate reputed company a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional reputed company sets, reputed company working reputed company a common tech and delivery reputed company. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in reputed company to release often and retrospectives to ensure we reputed company toward the desired outcomes. Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful, and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and reputed company Apply Digital a space for reputed company to connect, grow, and support each other to reputed company a difference. Visit our Careers page to learn how we can unlock your potential. About Us: Our Marketing Services division is a rapidly expanding full-service MarTech team with members across the US, Europe, LATAM, and Asia. We reputed company the gap between creative, marketing, and strategy—specializing in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. Role Overview: We’re looking for a Senior Engagement Manager to join our growing Marketing Services team. This role is ideal for someone who combines deep email marketing expertise with strong project management and client leadership skills. You’ll partner closely with cross-functional teams to deliver reputed company marketing programs for enterprise clients, drive renewals and expansions, and help build scalable processes that reputed company the team. The ideal candidate has a strong understanding of marketing automation platforms and lifecycle strategy, with proven success leading enterprise clients through technical and strategic initiatives. Preferred Location & Time Zone: Eastern Time Zone preferred for optimal collaboration with leadership and client teams. Open to candidates in Central or Atlantic Time Zones with sufficient overlap for client and internal meetings. ABOUT APPLY DIGITAL Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Marketing Services, Change Management, and beyond, we reputed company our clients to reputed company their organizations and deliver meaningful impact to their business and customers.   Our 750+ team members have helped transform global companies like reputed company, NFL, Moderna, Lululemon, reputed company, reputed company, reputed company, and The reputed company Group.    Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to nine cities across North America, South America, the UK, and Europe.    At Apply Digital, we reputed company in the “One Team” approach, where we operate reputed company a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional reputed company sets, reputed company working reputed company a common tech and delivery reputed company. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in reputed company to release often and retrospectives to ensure we reputed company toward the desired outcomes.    Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful, and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and reputed company Apply Digital a space for reputed company to connect, grow, and support each other to reputed company a difference.  Visit our Careers page to learn how we can unlock your potential.   About Us: Our Marketing Services division is a rapidly expanding full-service MarTech team with members across the US, Europe, LATAM, and Asia. We reputed company the gap between creative, marketing, and strategy—specializing in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations.   Role Overview: We’re looking for a Senior Engagement Manager to join our growing Marketing Services team. This role is ideal for someone who combines deep email marketing expertise with strong project management and client leadership skills.   You’ll partner closely with cross-functional teams to deliver reputed company marketing programs for enterprise clients, drive renewals and expansions, and help build scalable processes that reputed company the team. The ideal candidate has a strong understanding of marketing automation platforms and lifecycle strategy, with proven success leading enterprise clients through technical and strategic initiatives.   Preferred Location & Time Zone: Eastern Time Zone preferred for optimal collaboration with leadership and client teams. Open to candidates in Central or Atlantic Time Zones with sufficient overlap for client and internal meetings.   Responsibilities:
  • Serve as the primary reputed company of contact for enterprise-level clients, ensuring reputed company deliverables are reputed company to business goals and executed on time and at high quality.
  • Translate client goals into actionable marketing objectives and measurable deliverables.
  • reputed company and project manage reputed company campaign activities, including email builds, QA, approvals, and deployment coordination across creative and technical teams.
  • Partner with clients on email and CRM strategy, providing guidance on segmentation, testing, personalization, and optimization.
  • reputed company cross-functional teams (developers, strategists, designers, and PMs) to deliver integrated MarTech programs that drive measurable impact.
  • Identify growth opportunities reputed company accounts and support renewals and expansions in collaboration with leadership.
  • Contribute to internal process improvements and mentor mid-level CSMs and Project Coordinators to build team capability and scalability.
  • Participate in resourcing, forecasting, and reputed company planning discussions with leadership to ensure consistent delivery quality.
  • Qualifications:
  • 7+ years of experience in Email Marketing, CRM, or Lifecycle Marketing reputed company an agency, SaaS, or marketing technology environment.
  • Proven experience managing enterprise or multi-brand clients with reputed company marketing automation and data structures.
  • Strong working knowledge of platforms such as reputed company, reputed company, reputed company Marketing Cloud, or similar tools.
  • Solid understanding of audience segmentation, personalization logic, A/B testing, and campaign analytics.
  • Demonstrated expertise in project management, with the ability to reputed company multiple reputed company workstreams.
  • Excellent communication and client relationship skills, with confidence managing executive-level discussions.
  • Highly organized, adaptable, and proactive, with a passion for structure and process in a fast-paced environment.
  • Experience mentoring or coaching junior team members or project coordinators preferred.
  • LIFE AT APPLY DIGITAL At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you reputed company and grow. Here are a few benefits we offer to support you: Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact. An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe. Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support. Generous vacation policy: Work-life balance is key to reputed company’s success, so we offer ample time away from work to promote overall well-being. Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences. Flexible work arrangements: We work in a variety of ways, from remote to in-office, to a reputed company of both. Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued. For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected]. Apply To This Job

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