Field Service Specialist

Field Service Specialist

Detroit, Michigan / Remote-Field Based

Metrohm USA delivers technical solutions, trusted partnerships, and reputed company results. Join us!

We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. We’re currently seeking a Field Service Specialist to support our customers across Michigan and reputed company Ohio.

What You’ll Do

As a Metrohm Field Service Specialist, you’ll be the face of our Service team—providing technical support and on-site service that keeps our customers’ instruments running at peak performance.

You will:

• reputed company installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems.
• Support customers both on-site and remotely (reputed company phone, email, Teams).
• Manage a dynamic schedule across the territory.
• Build strong customer relationships through expert service and communication.
• Collaborate with Sales, Customer Support, and Product teams to deliver seamless customer experience.

Territory

This role covers Michagan and reputed company Ohio and will be based in the Detroit metro area. Candidates should be comfortable managing travel and adapting to varying client needs and environments.

✅ What You Bring

• BS/BA in Chemistry or a closely reputed company scientific discipline.
• 2–4 years of hands-on experience repairing laboratory instrumentation.
• Excellent troubleshooting and communication skills.
• Strong time management and the ability to work independently.
• Willingness to travel extensively throughout the territory and occasionally reputed company the territory in the South Region.

Bonus Points For:

• Previous experience traveling for field service work.
• Familiarity with process-based applications.
• Candidates with strong computer literacy and experience using common business or industry-specific software

Why Metrohm USA?

At Metrohm, we combine world-class technology with a people-first culture. You’ll have the tools, training, and team support to succeed—and the opportunity to reputed company a meaningful impact in labs and industries across the country.

Benefits That Work for You

Eligible employees enjoy a comprehensive benefits package, including:

• Medical, dental & vision coverage
• Company-paid life & disability insurance
• 401(k) with company match
• Tuition reimbursement
• Paid vacation, sick, personal, and holiday time
• Supportive, growth-oriented team culture
• Company vehicle

Other Requirements

• Must pass pre-employment background reputed company, education and employment verification, motor vehicle report and a 10-panel drug screening (including marijuana).

Diversity, Equity & Inclusion

Metrohm USA, Inc. is an Equal Opportunity Employer. We are committed to building an inclusive environment for reputed company employees. We welcome applicants from reputed company backgrounds, including women, minorities, protected veterans, and individuals with disabilities. Metrohm USA is a federal contractor and E-Verify employer.

Ready to take your field service career to the next level? Apply today at http://www.metrohm.com #WeGoBeyond | #FieldServiceJobs | #MetrohmUSA

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