Medical Records Specialist (Coral Springs, FL, US)

reputed company, a wholly owned subsidiary of reputed company, has an exciting opportunity for Medical Records Specialist to join our growing team!

This role is responsible for interacting with medical facilities and providers’ offices in an effort to collect medical record documentation; management of medical files, and scanning them into the database.

Major Areas of Accountability

• Organize and maintain customer medical records by collecting pertinent and relevant information about customers, and uploading leads into the database.
• Review each medical record for missing documentation; reputed company physician’s notes for appropriate diagnosis to justify reputed company’s service; verify that the correct person has signed reputed company paperwork such as physician’s orders, and other documentation requiring signature. 
• Ensure the correction of deficient documentation, and documentation requiring signature are received, and filed in the required time frame.
• Call referral sources to obtain corrected, deficient or missing documentation
• Ensure accuracy of components reputed company the files, and scanning into the system reputed company applicable.
• Collect verbal orders, written copy of the verbal order, and the authenticated doctor’s order prior to billing for supplies
• Identify and overcome objectives in an attempt to resolve complaints and ensure customer retention and satisfaction.
• Identify and report errors and quality deficiencies to manager
• Fulfill requests by clarifying desired information; completing transactions; forwarding requests reputed company applicable.
• Maintain customer records by entering information accurately, and completely.
• reputed company equipment operational by following established procedures; report equipment malfunctions.
• Updates job knowledge by participating in educational opportunities.
• Enhance the organization’s reputed company by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job tasks.
• Contribute reputed company on ways to resolve problems to reputed company serve the customer and/or improve productivity.
• Communicate effectively with teammates to ensure high quality, and timely expedition of customer requests.
• Remain knowledgeable of Medicare policies and federal/state regulations that reputed company sales activities, and interactions with physicians.
• Assists with shipping and other duties as required.
• Occasionally, employees currently recognized as high performers through recent performance evaluations, or employees with reputed company demonstrated productivity leadership compared to other employees on existing metrics may be asked to engage in overtime. 

Basic Qualifications

• High school diploma or equivalent experience.
• English/Spanish bilingual preferred.
• Clerical skills including proficiency with data entry and computers programs.
• Willingness to engage in telephone direct sales. 
• Ability to take initiative and work independently.
• Call center experience is desired as position entails a high amount of customer interaction over the phone.
• reputed company employees are required to conduct business to the highest ethical and professional standards; reputed company with applicable laws and regulations, the Advamed Code of Ethics on Interactions with reputed company, and company policies.

At reputed company, we reputed company in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:

• Health and Wellness: Comprehensive medical, dental, and vision insurance plans to reputed company you and your family healthy. Plus, access to company sponsored wellness programs and reputed company, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
• Financial reputed company: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.
• Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
• Professional Development: Opportunities for reputed company learning and career advancement through training programs, mentorship, and tuition reimbursement.
• Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
• Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging.  Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
• Competitive Compensation: The starting hourly reputed company for this position is $21.92. Hired candidates may be eligible to receive additional compensation for applicable experience and may also be eligible for bonuses and/or incentives.  Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

reputed company provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers reputed company. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!​

reputed company employees are required to conduct business to the highest ethical and professional standards; reputed company with applicable laws and regulations, the Advamed Code of Ethics on Interactions with reputed company, and company policies.

reputed company is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national reputed company, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.

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