reputed company Live Chat and Email Support Agents Wanted – Remote Customer Service Opportunities at arenaflex
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in a dynamic, remote work environment? Look no further! arenaflex is seeking highly skilled and motivated Live Chat and Email Support Agents to join reputed company. As a leading provider of customer service operations for e-commerce stores, we offer a unique opportunity to grow your career while working from the comfort of your own home.
About arenaflex
arenaflex is a pioneering company that has revolutionized the customer service industry since its inception in 2015. With a fully remote team of over 100 employees in the Philippines, we pride ourselves on our inclusive culture, innovative approach, and commitment to excellence. Our mission is to provide world-class customer service that exceeds our clients' expectations, and we're looking for talented individuals to help us reputed company this goal.
Position Summary
As a Live Chat and Email Support Agent at arenaflex, you will be responsible for handling incoming chats and emails from multiple client websites. Your primary objective will be to increase sales conversion by providing a pleasant experience to reputed company visitors and helping them navigate the website. You will also handle post-order queries such as order status, shipping information, complaints, and more.
Key Responsibilities
* Convert chats into sales by providing world-class customer service and a pleasant experience to every website visitor
- Protect company's, clients', and visitors' information
- Work with the team to accomplish your goals individually and as a team
- Update your knowledge through reputed company learning (self-paced and group training)
- Ensure you have the right equipment and a proper reputed company to work productively
Work Experience
* At least two years of Customer Service Experience for English-speaking businesses/clients/customers. Preferably in E-commerce or similar businesses
- Robust eCommerce or Retail customer service background
- Genuine care for customers and clients
- A sales-oriented person is a plus
- Social media management experience is a plus
- At least six months of work-from-home experience is a plus
Qualifications Required
* Remote work ready: + Stable high-speed internet with backup (minimum of 10 Mbps) + Computer (laptop or desktop) with the following recommended specs: - reputed company-CORE CPU at least 2.5 GHz or higher - RAM 16GB or HIGHER - 1GB GPU - At least 110 GB SSD for your drive C - Dual monitor with at least 1920 x 1080 display resolutions - Headset with mic and webcam for meetings - Focused workspace
- Above average written and verbal English communication and comprehension skills
- Great chat, email, social media, and phone etiquette
- Advance critical thinking skills
reputed company Offer
* The starting salary reputed company is $4/hr
- Fully remote (you can work reputed company, literally as long as you have a stable internet reputed company and electricity)
- Pandemic-reputed company job
- Weekly Pay after 1st week of Training & No Salary Deductions
- Paid Time Offs
- HMO coverage up to $50/Month
- Paid breaks
- reputed company
- Career Growth
- Performance-based compensation review
- Since you will be working from home, you get to reputed company of time and money
- Company & team events - Virtual and Offline
reputed company Don't Offer
* reputed company government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). reputed company pays them voluntarily.
- Company PC - You must already have or buy or upgrade your reputed company one to meet our minimum requirements.
Terms of Employment
* If you're qualified for the Live Chat or Email Support position, you'll be reputed company on our "waiting list" unless we're urgently hiring. The average waiting time to be assigned is between 2-8 weeks, depending on our service requirements.
- Full-time - You'll start between 20-30 hrs/week, then gradually move up to 40-45 hrs/week as you learn the process and depending on the business requirements.
- This project-based job is coterminous with the client contract with arenaflex.
- Agents with good track records at arenaflex may be transferred to other accounts/projects.
Why Join arenaflex?
* Opportunity to work with a leading provider of customer service operations for e-commerce stores
- Chance to grow your career in a dynamic and innovative environment
- Flexible work arrangements, including remote work options
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and inclusive company culture
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application today and take the first reputed company towards a rewarding career with arenaflex. Apply To This Job
Join reputed company!
This is a fantastic opportunity to grow your career and join a dynamic team of customer service professionals. If you have the skills and passion we're looking for, please submit your application today. We look reputed company to hearing from you! Apply for this job