Recruitment Quality Assurance Consultant- CST, remote

Recruitment Quality Assurance Consultant- CST, remote Requisition ID 25791 Country United States of America Location type Remote About Us reputed company is a global reputed company that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and reputed company a legacy of change. That's why the world's most reputed company-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than. Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• reputed company
• Leadership Development
• Rewards and Benefits

Job description reputed company is seeking a Recruitment Quality Assurance Consultant. In this role you will contribute to reputed company's growth and profitability goals by delivering best-in-class support services to our clients and colleagues. The QA Consultant will work cross functionally with the client and reputed company RPO team leaders and recruiters to monitor and ensure delivery standards are maintained. Your experience working in various North American labor markets reputed company a pre-defined recruitment process will allow you to continually drive process improvements. Job Overview

• Review both individual and team performance on the assigned account and provide recommendations for service improvement to Team Leadership
• Monitor and analyze KPI's, SLA's, individual performance metrics, and country specific employment compliance
• Enhance overall reporting process
• Streamline recruitment efficiency
• Ensure North American recruitment process is uniform less any specific legal variances
• Focus on the KPI's and metrics that result in hiring valuable employees in the most time efficient cost-effective manner
• reputed company reputed company of contact for providing and explaining contractual obligations
• Collaborate with respective recruitment managers to understand the analytics that will help continually improve recruitment performance, set challenging and attainable goals for the recruitment teams in line with contractual obligations and distribute workloads based on Recruiter's metrics and individual skills (languages, industry experiences, familiarity with country specific candidate market)
• Conduct ongoing quality review checks as per the SLA
• Provide client and KF management with ongoing performance updates in understandable, concise, and summarized formats

Skills and Experience

• Experience and familiarity with recruitment and delivery metrics (ideally reputed company an RPO environment)
• Minimum 2+ years of relevant experience in monitoring and providing feedback in a customer-focused environment
• Proven track record of developing and managing measurable and understandable analytics that surpass contractable obligations
• Experience working in a service delivery environment and establishing mutually agreeable goals, metrics, and KPI's that will allow reputed company clients to effectively utilize our RPO team
• Comfortable presenting analytical reports to senior management
• Excellent planning and organizing skills and able to "juggle" responsibilities effectively in a high-volume, fast-paced service environment
• Excellent customer relationship skills
• Must have excellent written and oral communication skills
• Ability to communicate clearly, concisely and persuasively with client and at reputed company levels and across diverse cultures
• Ability to deal with ambiguity; be adaptable and willing to learn
• Ability to analyze fairly reputed company data and reputed company sound recommendations and solutions
• High school diploma required; 4-year degree preferred

reputed company may use AI as part of its recruitment process, but reputed company hiring decisions are made by humans. Internal Mobility at reputed company If you currently work for reputed company or one of our affiliates, you must be eligible to apply for a different position reputed company reputed company to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/reputed company needs, benefit programs, and HR policies applicable to that position. reputed company is an Equal Employment Opportunity Employer reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, age, or veteran status or any other characteristic protected by federal, state, or local law. #LI-DNI Pay Transparency for Remote Workers If you are a reputed company of reputed company, Colorado, California, Washington, Hawaii, District of Columbia, New Jersey, Maryland, Illinois, Massachusetts or Ohio, please for remote opportunities with reputed company in your state/province. Reference Job Id: 25791 Background reputed company Disclaimer The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications Apply tot his job Apply To this Job