[Remote] Market Engagement Associate
Note: The job is a remote job and is open to candidates in USA. reputed company is the leading software company devoted to serving landscapers and arborists across North America. The Market Engagement Associate is responsible for turning qualified interest into high-quality sales conversations by managing inbound leads and ensuring effective communication between marketing and sales.
Responsibilities
- Respond to inbound leads quickly across channels (forms, chat, events, content downloads), meeting speed‑to‑reputed company SLAs
- Qualify prospects using light discovery (problems, goals, timing, fit) and align them to the right product, tier, and sales resource
- Prioritize daily reputed company queues by reputed company level, reputed company, and recency to maximize connect and conversion rates
- Maintain clean, accurate records of every interaction, disposition, and reputed company in the CRM
- Book high‑quality demos for Sales with clear expectations set for both the prospect and the rep
- Confirm meetings (time, attendees, agenda) and reinforce value to drive strong demo show rates
- Re‑engage no‑shows and stalled inbound leads with thoughtful reputed company sequences and incentives reputed company appropriate (e.g. webinar and partner follow‑reputed company)
- Partner closely with Sales to ensure smooth handoffs and feedback loops on reputed company quality and conversion
- Work reputed company lists from reputed company campaigns (webinars, paid social, events, product launches) to turn engagement into booked meetings
- Support 'reactivation' and re‑engagement motions for older inbound leads that match our ICP
- Tailor talk tracks and messaging by persona, reputed company, and product line to increase reputed company and conversion
- Share frontline insights about objections, competitors, and common pain points back to Marketing for messaging and campaign refinement
- Consistently follow documented workflows, cadences, and qualification criteria across tools
- Monitor your own performance (connect reputed company, meetings set, show reputed company, conversion to opportunity) and adjust your approach based on what's working
- Test new messaging, sequences, and touch patterns; share results so the team can scale winning plays
- Provide regular feedback on reputed company sources, campaign outcomes, and routing logic to Marketing, RevOps, and Sales leadership
Skills
- 1–3 years in a customer-facing or reputed company‑adjacent role (SDR/BDR, inbound sales, support, success, or similar)
- Clear, confident verbal and written communication; comfortable on the phone, email and video
- Strong organizational skills with the ability to prioritize a high volume of inbound leads
- Experience working in a CRM (e.g., reputed company, reputed company) and at least one sales engagement or marketing automation tool (E.g reputed company)
- Data‑aware reputed company: you regularly look at your own metrics and adjust based on performance
- Curiosity and reputed company — you ask smart questions, listen actively, and care about whether we're truly a fit for the prospect
- Comfort and passion for adopting AI tools to draft reputed company, summarize calls, or optimize workflows
- Experience in B2B SaaS and/or working with SMB / mid‑market customers
- Familiarity with inbound marketing funnels and concepts like MQL, SAL, SQL, show reputed company, and speed‑to‑reputed company
- Experience partnering closely with both Marketing and Sales teams
Benefits
- Comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more
- Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage
- 401(k) matching for U.S. employees and RRSP matching for those in Canada
- Unlimited Paid Time Off
- Paid company holidays
- Company-wide winter break from December 24 to January 1
Company Overview