CLUBHOUSE - RIDE ATTENDANT - GO CARTS

Under general supervision, the Go Cart Ride Attendant is responsible for providing a safe and enjoyable experience to The Clubhouse guests. This new Family Entertainment Center has party rooms/treehouses, arcade area with plush, full commercial kitchen, soft play area, inside and outside dining area, miniature golf, go karts, Water Wars, zip line, challenge course and area for seasonal ice rink.

Greet customers and provide friendly serviceResponsible for maintaining the highest level of safety in the work area through staff training and implementation of safety protocols and proceduresEnsure harness fits appropriately and make needed adjustments Ensure appropriate number of people on attractionsEnsure children are appropriate height and age for attractionsExplain safety procedures to participantsEnsure participants are secured safelyAssist in inspecting equipment to detect wear and tearPerform minor repairsProvide assistance to participants entering and exiting attractionsShut down attractions if major repairs are needed and notify manager on dutyClean up trash and debris around attractionsEnsure participant safety by monitoring movementsEnforce all safety regulations and stay updated on safety rules and procedures; notify the manager on duty of inappropriate behavior of facility usersResolve guest complaints in a timely, professional mannerRespond quickly, efficiently, and professionally to any emergency situations; complete necessary paperwork and notify manager on dutyProvide excellent customer experience through strong customer skillsMaintain a safe, clean, and secure environment for all guests and staffAll other duties as assigned. Education and Experience:

• High school diploma or GED desirable
• Experience in customer service a plus

Certificates and Licenses:

• Valid Driver's License
• CPR certified

 Knowledge and Skills: 

• Ability to help create a welcoming and exciting atmosphere
• Ability to multi-task in a fast-paced environment
• Possess excellent customer service and strong communication skills
• Ability to enthusiastically interact with others
• Must be professional internally and externally, energetic, self-motivated, and motivational with a positive attitude
• Must display adaptability, flexibility, and general enthusiasm for The Clubhouse

Physical Job Requirements: Physical Activities NoneUnder 1/3To2/3Over2/3 Physical Activities NoneUnder 1/3To2/3Over2/3Stand   xLift up to 25 pounds   xWalk   xWork Indoors x  Sit x  Work Outdoors   xUse hands to finger,Handle, or feel    x Normal Vision with or without corrective lensesModerate to High Noise LevelClimb or balance   xStoop, kneel, crouch, or crawl  x Talk or hear   xTaste or Smell x   Conditions of Employment:

Subject to post offer, pre-employment drug screen

Subject to post offer, pre-employment fit for duty examination 

Subject to post offer, pre-employment criminal background check

Must be at least 16 years of age Performance Measurements: 

Policies and procedures relevant to Parks and Recreation are understood, followed, and modeled for other employees.

Effective relations exist with co-workers as well as with the public and complaints are resolved in a timely manner.

The City’s professional reputation is maintained. This is a Safety Sensitive position:This job has been classified as a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations, the Oklahoma Standards for Workplace Drug and Alcohol Testing Act and/or Oklahoma Medical Marijuana laws.   In this position, you will be subject to drug and alcohol testing, which might include random testing.  Marijuana is one of the substances included in the drug panel screening.  Possession of a Medical Marijuana license will not excuse you from the testing process, or the consequences of testing positive for Marijuana. AN EQUAL OPPORTUNITY EMPLOYER

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